GE JES733 Before you call for service…, Oven will not start, Press CLEAR/OFF, CLEAR/OFF pad not

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Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home

• Replace fuse or reset

 

 

may be blown or the

circuit breaker.

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

Power surge.

• Unplug the microwave

 

 

 

oven, then plug it back in.

 

 

 

 

 

 

Plug not fully inserted

• Make sure the 3-prong

 

 

into wall outlet.

plug on the oven is fully

 

 

 

inserted into wall outlet.

 

 

 

 

 

 

Door not securely closed.

• Open the door and close

 

 

 

securely.

Control panel lighted, yet

 

Door not securely closed.

• Open the door and close

oven will not start

 

 

securely.

 

 

 

 

 

 

START pad not pressed

• Press START.

 

 

after entering cooking

 

 

 

selection.

 

 

 

 

 

 

 

Another selection entered

• Press CLEAR/OFF.

 

 

already in oven and

 

 

 

CLEAR/OFF pad not

 

 

 

pressed to cancel it.

 

 

 

 

 

 

 

Cooking time not entered

• Make sure you have

 

 

after pressing TIME COOK.

entered cooking time

 

 

 

after pressing TIME COOK.

 

 

 

 

 

 

CLEAR/OFF was pressed

• Reset cooking program

 

 

accidentally.

and press START.

 

 

 

 

 

 

Food weight not entered

• Make sure you have

 

 

after pressing AUTO

entered food weight

 

 

DEFROST.

after pressing AUTO

 

 

 

DEFROST.

 

 

 

 

 

 

Food type not entered

• Make sure you have

 

 

after pressing REHEAT.

entered a food type.

Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

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Contents GE Answer Center Microwave OvenExposure to Excessive Microwave Energy Operating Instructions Troubleshooting Tips Customer Service Arcing Superheated Water MICROWAVE-SAFE Cookware Follow these guidelines Grounding Instructions Operating Instructions InfrequentlyExtension Cords REMEMBER… You can find them on a label inside Staple sales slip or cancelled check hereCongratulations You Are Now Part of the GE Family Write the model and serial numbers hereCustomer Service GE & You Service PartnershipSafety Information Troubleshooting TipsTouch Control Panel Display Door LatchesConvenience Guide Convenience Features Time FeaturesPress Power Level About changing the power levelPress Time Cook About the time featuresTime Cook Time CookBroccoli AsparagusBeans BeetsPotatoes CornMixed Vegetables PeasPress Time Defrost Time DefrostDefrosting Tips Franks 1 lb Use power levelFillets, frozen 1 lb Plastic pouch-1 orThis is a quick way to set cooking time for 1-5 minutes You can use this feature two waysExpress Cook SecondsTo subtract time About the convenience featuresPopcorn To add timeBeverage ReheatConversion Guide Enter Food WeightAuto Defrost Press Auto DefrostClock About the other featuresDelay Cooking Complete ReminderHow to Use to Set a Holding Time TimerHow to Use as a Minute Timer How to Use to Delay the Start of CookingShielding Microwave termsTerm Definition Arcing CoveringHelpful Hints Care and cleaning of the microwave ovenHow to Clean the Inside Unplug the cord before cleaning any part of this ovenDoor Surface How to Clean the OutsideCase Control Panel and DoorCLEAR/OFF pad not Before you call for service…Oven will not start Press CLEAR/OFFThings That Are Normal With Your Microwave Oven Page Page GE Will Replace GE Microwave Oven WarrantyWhat GE Will Not Cover In-Home Repair Service 800-GE-CARES Service Telephone NumbersTDD 800-TDD-GEAC
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