Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Surface units will not	Improper cookware	• Use pans which are flat and match the diameter
maintain a rolling boil	being used.	of the surface unit selected.
or cooking is not
fast enough

Surface units do	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work properly	blown or the circuit breaker
	tripped.

	Cooktop controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.

Tiny scratches (may	Incorrect cleaning	• Use recommended cleaning procedures.
appear as cracks)	methods being used.
or abrasions on radiant
or abrasions on radiant	Cookware with rough bottoms	• Be sure cookware bottoms and cookware are clean
cooktop glass surface	Cookware with rough bottoms	• Be sure cookware bottoms and cookware are clean
cooktop glass surface	being used or coarse particles	before use. Use cookware with smooth bottoms. Tiny
	being used or coarse particles	before use. Use cookware with smooth bottoms. Tiny
	(salt or sand) were between	scratches are not removable but will become less
	the cookware and the surface	visible in time as a result of cleaning.
	of the cooktop.

	Cookware has been slid
	across the cooktop surface.

Areas of discoloration	Improper cookware	• Marks from aluminum and copper pans as well as
on the cooktop	being used.	mineral deposits from water or food can be removed
		with the cleaning cream.

Plastic melted	Hot cooktop came into	• See the Special Care information in the Cleaning the
to the surface	contact with plastic placed	glass cooktop section.
	on the hot cooktop.

Pitting of the cooktop	Hot sugar mixture spilled	• Call a qualified technician for replacement.
	on the cooktop.

Frequent cycling	Improper cookware	• Use only flat cookware to minimize cycling.
off and on of	being used.
surface units

The display goes	Power surge.	• Disconnect power at the fuse box or circuit breaker
blank or indicator		for at least 10 seconds. Turn power on and power
lights come on when		up your range. If the indicator lights are still on,
range is not in use		call for service.

Clock and timer do	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
not work	inserted in the electrical outlet.	grounded outlet.

	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	may be blown or the circuit
	breaker tripped.

	Oven controls improperly set.	• See the Using the clock and timer section.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

EER2000, JBP64, JBP65, JBP78, JBP66 specifications

The GE JBP series of ranges, including models JBP65, JBP64, JBP66, JBP67, JBP68, and JBP70, are designed to cater to a variety of cooking needs and preferences, offering versatility, convenience, and advanced technology. These ranges are crafted with the modern kitchen in mind, providing features that enhance cooking experiences while ensuring ease of use and safety.

One of the standout features of this series is the use of a smooth, easy-to-clean cooktop surface. The ceramic glass cooktops offer a sleek and modern look, while also allowing for quick cleanup after cooking. With multiple radiant elements, including a powerful high-heat burner, these models offer flexibility for various cooking styles, from simmering soups to searing meats.

The JBP range series is equipped with an advanced self-cleaning oven system, which allows users to maintain clean oven interiors without the hassle of manual scrubbing. This feature operates by using high temperatures to burn away food residues, transforming them into ash that can easily be wiped away. Additionally, the ranges come with a substantial cooking capacity, ensuring ample space for multiple dishes at once.

All models in the JBP series also incorporate the convenience of electronic oven controls, allowing precise temperature settings and programming for timed baking. Some models are equipped with additional features such as a delay bake option, which can be particularly useful for meal planning or preparing meals in advance.

Safety is a priority with features like the oven's automatic shutdown and a control lock, preventing unintended operation. The ranges are designed with durable construction materials that ensure reliability and long-term performance.

Another notable aspect of these GE models is their energy efficiency, helping users save on utility bills while being environmentally conscious. The smooth surface of the cooktop not only enhances aesthetics but also contributes to more efficient heat distribution, leading to faster cooking times.

Overall, the GE JBP series ranges are a fantastic investment for anyone looking to upgrade their kitchen with high-quality appliances that blend performance, style, and convenience. With a range of features designed for modern cooking demands, these models continue to uphold GE's reputation for producing reliable and innovative kitchen appliances. Whether you are an experienced chef or a casual cook, the JBP series provides the tools needed to create delicious meals with ease.