GE JBP65, JBP66, JBP78, JBP64, EER2000 owner manual Service Telephone Numbers, GE Answer Center

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Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

32

Printed in LaFayette, GA

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Contents GE Appliances GE & You, a Service Partnership Two easy ways to register your applianceImportant Safety Notice Cook Meat and Poultry THOROUGHLY… CustomerRadiant Surface Units Customer Service TroubleshootingUsing the surface units Troubleshooting Tips Customer ServiceHow to Set Using the Warming Zone on some modelsCustomer Service Troubleshooting Tips Care and CleaningTemperature Limiter Do not slide cookware acrossInstructions Operating Instructions Care and Cleaning TroubleshootingSelecting types of cookware Care and Cleaning Operating Using the oven controlsCustomer Service Troubleshooting Tips Using the oven Care and CleaningTo Broil How to Set the Oven for BroilingBroiling Guide Using the clock and timer Using the timed baking and roasting features How to Set an Immediate Start and Automatic StopHow to Set a Delayed Start and Automatic Stop Press the Cook Time ON/OFF padType of margarine will affect baking performance Adjust the oven thermostat-Do it yourselfTo Adjust the Thermostat Using the self-cleaning oven Customer Service Troubleshooting Tips Care and CleaningBefore a Clean Cycle How to Set the Oven for CleaningAfter a Clean Cycle Troubleshooting Tips Customer ServiceHow to Delay the Start of Cleaning Operating Instructions Care and cleaning of the rangeTroubleshooting Tips Lift-Off Oven Door Operating Instructions Painted SurfacesOven Vent Oven ShelvesSafety Instructions Operating Instructions Care Oven Light ReplacementBroiler Pan & Grid Oven Heating ElementsCleaning the glass cooktop Customer Service TroubleshootingNormal Cleaning For Heavy, Burned-On Soil…Before You Call For Service… Oven temperature Oven light doesOven will not work Food does not bakePower outage During a clean cycleNot unlock Clean light flashes Clock flashesOven not clean after Clean cycleClean light is on On when range is notTroubleshooting Tips Safety InstructionsCare and Cleaning Customer Service Troubleshooting Tips Care and Cleaning We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Electric Range Warranty Safety Instructions Operating InstructionsGE Will Provide What GE Will Not CoverService Telephone Numbers GE Answer Center
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