GE Electric Cooktop Warranty, Tips Consumer Support

GE Electric Cooktop Warranty.

	All warranty service provided by our Factory Service Centers,		Staple your receipt here.

	or an authorized Customer Care® technician. To schedule		Proof of the original purchase
	service, on-line, 24 hours a day, visit us at ge.com, or call		date is needed to obtain service
	800.GE.CARES (800.432.2737). Please have serial number and		under the warranty.

	model number available when calling for service.


For The Period Of:		GE Will Provide:
One Year		Any part of the cooktop which fails due to a defect in materials or workmanship. During this
From the date of the		limited one-year warranty, GE will also provide, free of charge, all labor and in-home service
original purchase		to replace the defective part.

Five Years		A replacement glass cooktop if it should crack due to thermal shock, discolor, or
From the date of the		if the pattern wears off.
original purchase		A replacement radiant surface element if it should burn out.

During this limited additional four-year warranty, you will be responsible for any labor or in-home service.

What GE Will Not Cover:

Safety Instructions Operating Instructions

■Service trips to your home to teach you how to use the product.

■Improper installation, delivery or maintenance.

■Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.

■Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning creams and pads.

■Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner’s Manual.

■Replacement of house fuses or resetting of circuit breakers.

■Damage to the product caused by accident, fire, floods or acts of God.

■Incidental or consequential damage caused by possible defects with this appliance.

■Damage caused after delivery.

■Product not accessible to provide required service.

Care and Cleaning Troubleshooting

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

Tips Consumer Support

49-80413, PP962, PP972, PP912, PP942 specifications

General Electric (GE) has a long-standing reputation for engineering excellence in the world of appliances, and their PP series of ranges exemplifies this ethos. The models PP932, PP942, PP912, PP972, and PP962 represent the pinnacle of GE's cooking technology, offering advanced features and exceptional performance for home cooks.

One of the standout characteristics of these models is their precision cooking technology, which ensures even heat distribution and consistent cooking results. This feature is especially beneficial in baking, where temperature accuracy is crucial. The models are equipped with a powerful convection system that circulates hot air, leading to faster cooking times and improved food quality.

The PP932 and PP942 models are known for their sleek and modern design, featuring stainless steel finishes that not only enhance aesthetic appeal but also offer durability and ease of cleaning. These ranges are often equipped with large oven capacities, accommodating multiple dishes simultaneously, making them ideal for larger families or entertaining guests.

For those who value versatility, the PP912 and PP972 come with innovative cooking modes such as steam baking and air frying. The steam function helps in retaining moisture in baked goods, while air frying allows for healthier meal preparation with minimal oil usage. This makes both models highly attractive for health-conscious consumers.

The PP962 model is designed for efficiency, featuring Smart technology that allows for remote operation through smartphone connectivity. Users can preheat their ovens, adjust cooking times, or even receive notifications when their food is ready, giving them greater control over their cooking experience.

Safety is also a primary concern addressed in this series, with models including features such as automatic shut-off, child locks, and cool-touch oven doors to prevent accidents. Furthermore, the easy-to-read digital displays and intuitive controls make operating these ranges straightforward, even for novice cooks.

In conclusion, the GE PP series—comprising the PP932, PP942, PP912, PP972, and PP962—showcases an impressive blend of cutting-edge technology, user-friendly design, and safety features. Whether you are a passionate home chef or someone who enjoys hosting gatherings, these ranges are engineered to meet diverse cooking needs while elevating the overall culinary experience.