GE ZBD6500, ZBD6400, ZBD6900 Questions? Use this problem solver, Before You Call For Service

Questions?

Use this problem solver

Before You Call For Service

			Dishwasher
PROBLEM	POSSIBLE CAUSE	WHAT TO DO
Dishwasher will not run	Door not properly closed	•	Press door until it clicks shut.
	Door is opened during	•	Relatch door. Wait a few minutes;
	the cycle when the water		dishwasher will restart automatically after
	is hot		the temperature stabilizes.
	Child Lockout mode is	•	Press and hold desired button for two
	selected		seconds to activate.
			See Child Lockout Mode Section for more
			details.
	Fuse is blown, or the	•	Reset the circuit breaker.
	circuit breaker tripped	•	Replace fuse or reset circuit breaker.
			Remove any other appliances from the
			circuit.
	Power supply not	•	Check that the dishwasher is plugged in
	connected		and the switch is on.
Unusual noises	Some of the sounds you
	will hear are normal:

•Detergent cup opening.

•Water draining out of the tub after touching a keypad or starting a cycle.

	Utensils are not secure	•	Make sure everything is secured in
	in the rack or something		dishwasher.
	small has dropped into
	the rack
	Foreign material in the	•	Clean the filters/foreign objects cover.
	sump
Detergent left in	Dishes are blocking the	•	Reposition the dishes.
dispenser cups	detergent cups
Water will not pump	Disposer knock-out plug	•	Remove knock-out plug.
out of the tub	has not been removed
	Drain is clogged	•	Clean air gap (if applicable).
		•	If the dishwasher drains into a disposer,
			run disposer to assure it’s draining
			properly.
		•	Check to see if your kitchen sink is
			draining well. If not, you may need a
			plumber.

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