Loading the dishwasher racks, Upper Rack, Wash Tower

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Loading the dishwasher racks.

For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.

Upper Rack

Although the upper rack is for glasses, cups and saucers, pots and pans can be placed in this rack for effective cleaning. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics.

The cup shelf (on some models) may be placed in the up or down position to add flexibility.

The upper rack is good for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other items should be placed face down.

Secure larger dishwasher-safe plastics over two tines when possible.

Make sure small plastic items are secure so they can’t fall onto the heater.

Be sure that items do not protrude through the bottom of the rack and block rotation of the middle spray arm. This could result in poor wash performance for items in the upper rack.

Check to make sure that tall items will not block rotation of the top wash arm.

The Wash Tower

Keep the center area clear in the lower rack.

The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle. The wash tower shoots water into the mid-level wash arm located under the upper rack. Blocking the wash tower could result in poor wash performance for items in the upper rack.

Don’t block or load tall things next to the Wash Tower.

Lower Rack

When loading the lower rack, do not load large platters or trays in the front right corner.

They may prevent detergent from circulating during the wash cycle.

The lower rack is best used for plates, saucers and cookware. Large items such as broiler pans and racks should go along the right-hand side. Load platters, pots and bowls along the sides, in corners or in the back. The soiled side of items should face the center of the rack. If necessary, oversized glasses and mugs can be placed in the lower rack to maximize loading flexibility.

Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and result in poor wash performance.

Fold-down fingers (on some models) provide flexibility for extra-large and hard-to-fit items. The fingers may be left in the up position or folded down to customize the lower rack.