Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.
Error Messages | Possible Causes | What To Do |
START/RESET status | You have pressed the | • Press the START/RESET pad only when you want to restart the |
indicator light | START/RESET pad while the | dishwasher. |
flashing | dishwasher is running. This will |
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| cancel the cycle. The light will |
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| stop flashing after the dishwasher |
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| drains (about 90 seconds). |
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Dishwasher BEEPS | This is a reminder that your | • Close and latch the door after opening it |
once every | dishwasher door has been left |
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30 seconds | open during operation. It will |
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| continue beeping until you close |
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| the door. |
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Problem | Possible Causes | What To Do | ||
Dishes and flatware | Low inlet water temperature | • Make sure inlet water temperature is correct (see page 8). Turn on | ||
not clean |
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| the hot water faucet nearest the dishwasher. Let run until the water | |
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| temperature stops rising. Then start the dishwasher and turn off | |
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| the faucet. This insures the entering water is hot. | |
| Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? | |||
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| If so, wait until pressure is normal before using your dishwasher. | |
| Air gap or disposer is clogged | • Clean the air gap or flush the disposer. | ||
| Improper rack loading | • Make sure large dishware does not block the detergent dispenser | ||
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| or the wash arms. See the Loading the dishwasher racks section. | |
| No air gap or high drain loop | • Verify that you have an air gap or a high drain loop. Refer to | ||
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| the Installation Instructions. | |
Spots and filming | Extremely hard water | • | Use | |
on glasses and | Low inlet water temperature |
| prevent new film buildup. | |
flatware | • | To remove stubborn spots and | ||
Overloading the dishwasher | ||||
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| Improper loading | 1 | Remove all metal utensils from the dishwasher. | |
| Old or damp powder detergent | 2 | Do not add detergent. | |
| Rinse agent dispenser empty | 3 | Select the POTS & PANS or HEAVY WASH cycle. | |
| Too little detergent | |||
| 4 | Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher | ||
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| will now be in the main wash. | |
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| 5 Open the door and pour 2 cups (500 ml) of white vinegar into the | ||
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| bottom of the dishwasher. | |
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| 6 | Close the door and allow to complete the cycle. If vinegar rinse doesn’t | |
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| work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals | |
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| instead of vinegar. | |
Cloudiness on | Combination of soft water and | • | This is called etching and is permanent. To prevent this from happening, | |
glassware | too much detergent |
| use less detergent if you have soft water. Wash glassware in the shortest | |
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| cycle that will get them clean. | |
| Water temperature entering | • | This could be etching. Lower the water heater temperature. | |
| the dishwasherexceeds 150°F |
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Suds in the tub | Wrong detergent | • | Use only automatic dishwasher detergents to avoid sudsing. | |
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| Cascade® and Electrasol® Automatic Dishwashing Detergents | |
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| have been approved for use in all GE dishwashers. | |
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| • | To remove suds from the tub, open the dishwasher and let | |
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| suds dissipate. Close and latch the dishwasher. Pump out water | |
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| by touching the START/RESET pad once; then 30 seconds later, | |
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| touch the START/RESET pad again. Repeat if necessary. | |
14 | Rinse agent was spilled | • | Always wipe up rinse agent spills immediately. | |
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