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Problem | Possible Causes | What To Do |
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Detergent left in | Dishes are blocking the | • | Reposition the dishes so the water from the lower spray arm can |
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dispenser cups | detergent cup |
| flush the detergent cup. See the Loading the dishwasher section. |
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Black or gray | Aluminum utensils have | • | Remove marks with a mild, abrasive cleaner. |
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marks on dishes | rubbed against dishes |
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Dishes don’t dry | Low inlet water temperature | • | Make sure inlet water temperature is at least 120°F. |
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| • | Select HEATED DRY. |
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| • | Use HOT START, HOT WASH or ADDED HEAT options. |
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| • | Select a higher cycle, such as | |
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| or HEAVY WASH. |
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| Rinse agent dispenser is empty | • | Check the rinse agent dispenser and fill as required. |
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Controlpanelresponded | Door latch may not be properly | • | Make sure the door is firmly closed. |
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toinputsbutdishwasher | seated |
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neverfilled with water | Water valve may be turned off | • | Make sure water valve (usually located under the sink) is turned on. |
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Stained tub interior | Some | • | Use of the RINSE ONLY cycle after adding the dish to the load |
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| causereddish stains |
| can decrease the level of staining. GE recommends Cascade® |
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| Plastic Booster to help remove these types of stains. |
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| Tea or coffee stains | • | Remove the stain by hand, using a solution of 1/2 cup bleach |
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| and 3 cups warm water. |
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| WARNING |
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| Before cleaning interior, wait at least 20 minutes after a cycle for the |
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| heating elements to cool down. Failure to do so can result in burns. |
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| An overall yellow or brown film can • | A special filter in the water supply line is the only way to correct |
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| be caused by iron deposits in water this problem. Contact a water softener company. |
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| White film on inside surface— | • | GE recommends |
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| hard water minerals |
| prevent hard water mineral deposits from forming. |
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| • | Run dishwasher with citric acid to remove mineral deposits. Citric acid |
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| (Part number: WD35X151) can be ordered through GE Parts. See back |
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| cover for ordering information. |
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Dishwasher won’t run | Fuse is blown or circuit breaker | • | Replace fuse or reset circuit breaker. Remove any other appliances from |
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| is tripped |
| the circuit. |
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| Power is turned off | • | In some installations, the power to the dishwasher is provided through a |
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| wall switch, often located next to the disposer switch. Make sure it is on. |
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| Control panel is locked | • | Unlock control panel. See page 5. |
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| Reboot your control | • | Turn off power to the dishwasher (circuit breaker or wall switch) for |
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| 30 seconds; then turn back on. |
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Control panel lights | Time too long between | • | Each pad must be touched within 30 seconds of the others. |
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go off when you’re | touching of selected pads |
| To relight, touch any pad again, or unlock and relatch door. |
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setting controls |
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Water standing in | This is normal | • | A small amount of clean water around the outlet on the tub |
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the bottom of the tub |
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| bottom at the back of the tub keeps the water seal lubricated. |
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Water won’t pump | Drain is clogged | • | If you have an air gap, clean it. See page 13. |
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out of the tub |
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| • | If the dishwasher drains into a disposer, run disposer clear. |
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| • | Check to see if your kitchen sink is draining well. If not, you |
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| may need a plumber. |
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Steam | This is normal | • | Warm, moist air comes through the vent by the door latch during drying | ||
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| and when water is being pumped out. This is necessary for drying. |
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Sanitized light does | The door was opened and the | • | Do not interrupt the cycle anytime during or after main wash. |
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not illuminate at the | cycle was interrupted during |
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end of the cycle | or after the main wash portion |
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| The incoming water | • | Raise the water heater temperature to between 120°F and 140°F. |
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cycle only) | temperature was too low |
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Noise | Normal operating sounds | • | Detergent cup opening. |
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| • | Water entering dishwasher. |
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| • | The motor stops and starts at various times during the cycle. |
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| • | Drain pump sounds during the pump out. |
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| Rattling dishes when the spray | • | Make sure dishes are properly loaded. See the Loading the | 15 | |
| arm rotates |
| dishwasher racks section. | ||
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Safety Instructions
Operating Instructions
Troubleshooting Tips