ge.com
Problem | Possible Causes | What To Do |
Dishes don’t dry | Low inlet water | • Make sure inlet water temperature is at least 120°F. |
| temperature | • Select HEATED DRY. |
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| • Use HOT START option. |
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| • Select a higher cycle, such as POTS & PANS. |
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| Rinse agent dispenser | • Check the rinse agent dispenser and fill as required. |
| is empty |
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Dishes and flatware | Inlet water temperature • Run hot water faucet prior to connecting the Unicouple to purge cold | |
not clean | is below 120°F. | water from the hot water line. |
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| • Use HOT START and POTS & PANS. |
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| • Raise the water heater temperature to 120°F. |
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| Too little detergent | • See Using the dishwasher section, refer to Proper Use of Detergent for |
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| detergent recommendations. |
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| Old or damp powdered | • See Using the dishwasher section, refer to Proper Use of Detergent for |
| detergent | detergent recommendations. |
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| Water pressure is | • Turn on a faucet. Is water coming out more slowly than usual? If so, |
| temporarily low | wait until pressure is normal before using your dishwasher. |
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| Improper rack loading | • Make sure large dishware does not block detergent dispenser or wash arm. |
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Spots and filming | Extremely hard water | • Use |
on glasses and | Low inlet water | and prevent new film buildup. |
flatware | temperature | • To remove stubborn spots and |
| Overloading the | 1 Remove all metal utensils from the dishwasher. |
| dishwasher | 2 Do not add detergent. |
| Improper loading | 3 Select the longest cycle. |
| Old or damp powder | 4 Start the dishwasher and allow to run until the detergent cup opens. |
| detergent | Dishwasher will now be in the main wash. |
| Rinse agent dispenser | 5 Open the door and pour 2 cups (500 ml) of white vinegar into the |
| empty | bottom of the dishwasher. |
| Too little detergent | 6 Close the door and allow to complete the cycle. If vinegar rinse |
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| doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric |
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| acid crystals instead of vinegar. |
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Cloudiness on | Combination of soft | • This is called etching and is permanent. To prevent this from |
glassware | water and too much | happening, use less detergent if you have soft water. Wash glassware in |
| detergent | the shortest cycle that will get it clean. |
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| Water temperature | • Lower the water heater temperature. |
| entering the dishwasher |
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| exceeds 150°F. |
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Detergent cup lid | Timer dial is not in the | • Turn the timer dial to OFF. |
won’t latch | OFF position |
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Detergent left in | Dishes are blocking the | • Reposition the dishes. |
dispenser cups | detergent cups |
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Steam | This is normal | • Steam comes through the vent by the door latch during drying and |
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| when water is being pumped out. |
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Black or gray | Aluminum utensils have | • Remove marks with a mild, abrasive cleaner. |
marks on dishes | rubbed against dishes |
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Safety Instructions
Operating Instructions
Troubleshooting Tips