Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.
Problem | Possible Causes | What To Do |
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Dishwasher won’t run | Fuse is blown, or the | • Replace fuse or reset circuit breaker. Remove any other appliances |
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| circuit breaker tripped | from the circuit. |
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| Power is turned off | • In some installations, the power to the dishwasher is provided through | |
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| a wall switch, often located next to the disposer switch. Make sure it |
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| is on. |
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Noise | Some of the sounds | • Soft food disposal shredding action. |
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| you’ll hear are normal | • Drain valve opening to pump water out. |
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| • Timer control as cycle progresses. |
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| • Detergent cup opening. |
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| • The motor stopping during the drying period. |
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| Utensils are not secure | • Make sure everything is secured in dishwasher. |
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| in the rack or something |
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| small has dropped into |
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| the rack |
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| Rattling dishes when | • Make sure dishes are properly loaded. See the Loading the |
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| the spray arm rotates | dishwasher racks section. |
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| Motor hums | • Dishwasher has not been used on a regular basis. If you do not use |
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| your dishwasher often, set it to fill and pump out once every week. |
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| This will help keep the seal moist. |
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Water standing in | This is normal | • A small amount of clean water around the outlet on the tub bottom | |
the bottom of the tub |
| at the back of the tub keeps the water seal lubricated. |
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Water won’t pump | Drain is clogged | • If you have an air gap, clean it. |
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out of the tub |
| • Check to see if your kitchen sink is draining well. If not, you may need | |
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| a plumber. |
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| • If the dishwasher drains into a disposer, run disposer clear. |
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Suds in the tub | Correct detergent | • Use only automatic dishwasher detergents to avoid sudsing. |
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| wasn’t used | Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing | |
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| Detergents have been approved for use in all GE dishwashers. |
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| • To remove suds from the tub, open the dishwasher and let suds |
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| dissipate. Add 1 gallon of cold water to the tub. Close and latch the |
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| dishwasher. Pump out water by slowly turning the Dial until a drain |
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| period is reached. Repeat if necessary. |
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| Rinse agent | • Always wipe up rinse agent spills immediately. |
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| was spilled |
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Stained tub interior | Some | • Use of the RINSE ONLY cycle after adding the dish to the load |
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| foods can cause reddish can decrease the level of staining. GE recommends Cascade® |
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| stains | Plastic Booster to help remove these types of stains. |
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| Tea or coffee stains | • Remove the stain by hand, using a solution of 1/2 cup bleach |
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| and 3 cups warm water. |
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| WARNING |
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| Before cleaning interior, wait at least 20 minutes after a cycle for the | |
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| heating elements to cool down. Failure to do so can result in burns. |
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| An overall yellow or | • A special filter in the water supply line is the only way to correct |
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| brown film can be | this problem. Contact a water softener company. |
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| caused by iron deposits |
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| in water |
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| White film on inside | • GE recommends |
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| surface – hard water | prevent hard water mineral deposits from forming. |
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| minerals | • Run dishwasher with citric acid to remove mineral deposits. Citric |
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| acid (Part number: WD35X151) can be ordered through GE Parts. | 11 |
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| See back cover for ordering information. | |
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