Fisher & Paykel Fisher and Paykel Dishwasher Troubleshooting: Understanding Fault Codes
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38Fault codes

If the dishwasher malfunctions, it will display a fault code and beep. Check the table below to see if you can correct the fault yourself before contacting Fisher & Paykel Customer Care.

If the dishwasher still will not work, or shows any other fault code

1Press to turn the dishwasher off and wait a few minutes.

2 Press again to turn the dishwasher back on.

If the dishwasher still does not function and/or the problem persists, disconnect the dishwasher from the power supply, turn the water supply off, then contact Fisher & Paykel Customer Care with the fault code information.

Fault codes and

Possible causes

What to do

descriptions

 

 

 

 

 

E 1

The door has not been properly

Close the door firmly.

closed or steam has forced it open.

 

The door is open

 

 

 

 

 

E 2

The temperature sensor is faulty.

Turn the water and power to the

 

dishwasher off, then call Customer

Sensor fault

 

Care.

 

 

 

 

 

E 3

The drain hose is not connected

Ensure that the drain hose is connected

properly or has come loose.

in accordance with the installation

Drain hose fault

 

instructions.

 

 

 

 

 

E 4

Drain hose is crimped or bent.

Check the drain hose and straighten

 

if needed.

Drain fault

 

 

The waste water is not draining

Ensure that the drain hose is connected

 

 

out.

in accordance with the installation

 

 

instructions.

 

 

 

E 5

Water tap not turned on.

Ensure the water is connected and

 

turned on.

No water

Insufficient water supply pressure.

Check household water pressure.

 

 

 

 

 

Water inlet hose is crimped or bent,

Check the water inlet hose and

 

so no or not enough water gets to

straighten if needed.

 

the dishwasher.

 

 

 

 

 

Drain hose is not connected

Ensure that the drain hose is connected

 

correctly.

in accordance with the installation

 

 

instructions.

 

 

 

E 6

Flood switch activated.

Turn the water off and disconnect

 

the dishwasher from the power

Flooding

 

supply. Call Customer Care.

 

 

 

 

 

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Contents Installation instructions Page Contents Page Safety and warnings InstallationOperational Maintenance Installation instructions Safety and complianceConnections and services Before you startTechnical data Anti-flood protectionProduct and cabinetry dimensions Product dimensions mmPreparing the product and cabinetry Levelling and positioning the dishwasher Plumbing -- Waste connection Drainage option a Separate sink and dishwasher waste systemsPlumbing -- Water inlet connection Minimum height of 200 mm for a kink-free curveInstaller final checklist Electrical connectionDishwasher features and accessories IntroductionUsing your dishwasher quick reference Check condition of dishwasher, clean if necessaryStarting a wash After the washControl panel feature Action to take On/Off Controls and starting a wash CE modelsTo select and start a wash programme To pause and restart a wash programmeTo cancel a wash programme once it has started Delay start KeylockTo start a wash programme Controls and starting a wash CC modelsPress Status indicator Wash Delay User Changing the wash programme CC models ScrollSetting Delay start CC models Changing the wash zone CC models User preference settings CC models User preference optionsCaring for your dinnerware Loading DOs DON’TsAdjusting the height of the upper basket CE models Upper basket and utensil trayAdjusting the height of the upper basket CC models LeverLower basket Cutlery basket What is water hardness? How does water hardness affect dishwashing?What can I do to minimise any detrimental effects? If your home has naturally soft or softened water…Heavy Wash programmes and detergent quantitiesHygiene Adding detergent Filling the detergent dispenserUsing rinse aid When to refill the rinse aid dispenserAdjusting the rinse aid dosage How to refill the rinse aid dispenserAfter the wash Holiday timeCleaning the dishwasher exterior Care and cleaningCleaning the door seal and dishwasher interior Cleaning the filters Cleaning the spray armsFault codes Possible causes What to do DescriptionsTroubleshooting Unclean dishes Plastic items areDiscoloured e.g SauceNot dried Glasses have dullLipstick have not Been completelyBefore you call for service or assistance Warranty and serviceFisher & Paykel Appliances Wash programme data CE and CC modelsCC models only Heavy Normal Normal Eco Fast Delicate RinseStandards test Wash programme Normal EcoRecommended loading patterns Upper basket Cutlery basket Utensil trayPage NZ AU SG

DW60CE, DW60CC specifications

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