Samsung DMR57LHS, DMR57LHW, DMR57LHB user manual Load only an appropriate number

Page 24

troubleshooting

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

Has spots and film left

The water temperature is low.

For best performance, the

on dishes.

 

temperature of the supplied water

 

 

should be 120 ˚F (49 ˚C).

 

 

 

 

The detergent amount is

Supply the appropriate amount of

 

inappropriate.

automatic dishwasher detergent.

 

 

 

 

Too many dishes have been loaded.

Load only an appropriate number of

 

 

dishes.

 

 

 

 

Dishes are loaded incorrectly.

Load your dishes as recommended.

 

 

(See page 16.)

 

 

 

 

The pressure of the supplied water is

The proper pressure of the supplied

 

insufficient.

water is 20~120 psi (140~830 kPa).

 

 

 

 

Improper detergent is being used.

Use a automatic dishwasher

 

 

detergent.

 

 

 

 

There is no rinse aid.

Check the dispenser and add the

 

 

rinse aid.

 

 

 

 

The water is too hard.

Add a water softener.

 

 

 

Is too noisy.

Sound is generated when the

This is normal operation.

 

dispenser cover is open.

 

 

Sound is generated when the drain

 

 

pump is operating in an early stage.

 

 

 

 

 

The dishwasher is not level.

Ensure the dishwasher is level.

 

 

 

 

There is a ‘chopping’ sound because

Rearrange the dishes.

 

a nozzle is bumping against the

 

 

dishes.

 

 

 

 

Leaves glasses with a

The supplied water is soft and too

Underload the dishwasher and use a

dim polish.

much detergent is being supplied.

rinse aid to minimize this.

 

 

 

Leaves black or gray

Aluminum dishes have been loaded.

Remove the marks on the dishes

marks on the dishes.

 

using a low sensitivity cleaner.

 

 

 

Leaves a yellow or brown

This occurs from coffee and tea

Remove the soils using a spot

film on the inside of the

soils.

cleaner.

dishwasher.

 

 

 

 

 

Does not have any lamps

The power is not connected.

Connect the power cable.

lit up.

 

 

The fuse is broken or the circuit

Replace the fuse or repair the circuit

 

 

breaker is out of order.

breaker.

 

 

 

Does not have a

The nozzle hole is clogged with food

Clean the nozzle hole.

smoothly rotating nozzle.

particles.

 

 

 

 

Has a bent upper rack

The dishes are not loaded properly.

Load your dishes as recommended.

after loading dishes.

 

(See page 16.)

 

 

 

24_ troubleshooting

Image 24
Contents Dishwasher Features of your new samsung dishwasher Self-cleaning filterElegant design with digital touch sensors Extremely quiet operationSafety information Important safety instructionsSafety information Before using your dishwasher Tip-Over HazardContents Setting up your dishwasher Unpacking your dishwasherChecking parts Control panel Power CancelChild Lock DrainCycle selector DisplayMeeting installation requirements Electrical supply and groundingUsing your dishwasher Basic guidelinesTouch controls Condensing dry technologyAdjusting the angle of the plate supports Adjusting the height of the upper rack Removing the upper rackUsing the glass support Loading the lower rackLoading the upper rack Using the cutlery basket Loading the large itemsUsing the dispenser Filling the detergent dispenserFilling the rinse aid dispenser Cleaning and maintaining your dishwasher Cleaning the exteriorCleaning the interior Cleaning the nozzlesStoring your dishwasher Middle nozzleUpper nozzle Cycle chart CyclesTroubleshooting Problem Possible Cause SolutionCheck these points if your dishwasher… Load only an appropriate number Code Symbol Meaning Solution Information codesSpecifications AppendixHelping the environment DMR57LHS, DMR57LHB, DMR57LHWWarranty Samsung Dishwasher Limited Warranty to Original PurchaserTo obtain warranty service, please contact Samsung at USA Memo Questions or Comments?