Samsung DW80H9930US troubleshooting, Check These Points If Your Dishwasher…, Problem, Solution

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troubleshooting

troubleshooting

CHECK THESE POINTS IF YOUR DISHWASHER…

	PROBLEM	POSSIBLE CAUSE	SOLUTION

		The door is not closed completely.	Check if the door is latched and closed
			completely.

		No cycle is selected.	Select a proper cycle.

	Will not start.	The power cable is not connected.	Connect the power cable properly.
		The water supply does not work.	Check if the water supply valve is open.

		The Control Panel is locked.	Unlock the child lock, (See page 10.)

		A circuit breaker is open.	Reset the circuit breaker.

	It’s taking too long	Cold water is being supplied.	Check if the water supply line is connected
	It’s taking too long		to a hot water supply.
	with an operation or		to a hot water supply.
	with an operation or		(Additional time is required to heat cold
	cycle.		(Additional time is required to heat cold
	cycle.		water.)
			water.)

		The cycle selected was unsuitable.	Select a cycle according to the number and
			soil level of the dishes, as directed in this
			manual.

		The water temperature is low.	Connect the water supply line to a hot
			water supply.
			For best performance, the temperature of
			the supplied water should be 120 ˚F (49 ˚C).

		Low water pressure.	The water pressure should be between
			20 and 120 psi (140 ~ 830 kPa).

		The water is too hard.	Use a commercial dishwasher cleaner.
			Use high-quality, fresh detergent with rinse
			aid.

		Dishwasher detergent was not	Use automatic dishwasher detergent.
	There are food	used.	We recommend a powder or gel type
	There are food		dishwasher detergent.
	particles remaining		dishwasher detergent.

		Detergent remains in the	Make sure large items such as cookie
	on dishes.	Detergent remains in the	Make sure large items such as cookie
	(Not cleaning	dispenser.	sheets, cutting boards, or contaners, etc.
	(Not cleaning		are not blocking the detergent dispenser
	properly.)		are not blocking the detergent dispenser
	properly.)		and preventing it from opening properly.
			and preventing it from opening properly.
			Rearrange the dishes so they do not
			interfere with detergent dispenser
			operation.

		There is no rinse aid.	Check the dispenser and add rinse aid.
			Use liquid type rinse aid.

		A nozzle is clogged.	Clean the nozzle. See pages 22 and 23.

		The dishes are improperly loaded.	Rearrange the dishes so they do not
		Too many dishes have been	interfere with nozzle rotation and detergent
		loaded.	dispenser operation.
			Load only an appropriate number of dishes.
			Load your dishes as recommended.
			(See page 16.)

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06 troubleshooting

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2014-02-27 4:15:37

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Contents imagine the possibilities DishwasherDW80H9970 Series DW80H9950 Series DW80H9930 Series DW80H9950-00149AEN140227.inddEnglish contentsSETTING UP YOUR DISHWASHER USING YOUR DISHWASHERWHAT YOU NEED TO KNOW ABOUT THE SAFETY INSTRUCTIONS safety informationIMPORTANT SAFETY INSTRUCTIONS your washer, follow these basic safety precautions1. Read all instructions before using the dishwasher Tip-Over Hazard BEFORE USING YOUR DISHWASHERElectric Shock Hazard UNPACKING YOUR DISHWASHER setting up your dishwasherCHECKING PARTS Upper rackElectrical supply and grounding MEETING INSTALLATION REQUIREMENTSGROUNDING INSTRUCTIONS Water supply1 Power using your dishwasherSelf Clean empty. The Upper and Lower options are turned off by defaulton some Lower5 models Lower Rack - OnlySelf Clean indicator 9 Display11 Start 10 Delay StartCYCLE SELECTOR 4 CleanPROGRESS DISPLAYS AutoBASIC GUIDELINES The Water Reﬂector Interference Alarm Setting ModeTouch Controls Delay StartUpper rack Lower rack ADJUSTING THE ANGLE OF THE PLATE SUPPORTS8 place setting ADJUSTING THE HEIGHT OF THE UPPER RACK10 place setting LOADING THE LOWER RACKLOADING THE UPPER RACK Using the glass supportLoading the cutlery rack USING THE 3RD CUTLERY RACK ON SOME MODELSLoading the cutlery pad Place items randomly or regularlyLoading large items into the Zone Booster Areas USING THE CUTLERY BASKET1 Small forks Medium-sized forksFilling the detergent dispenser USING DETERGENTFilling the rinse aid reservoir USING RINSE AIDCLEANING THE EXTERIOR cleaning and maintaining your dishwasherCLEANING THE INTERIOR CLEANING THE NOZZLESSTORING YOUR DISHWASHER CLEANING THE FILTERTop nozzle cycles CYCLE CHARTPROBLEM troubleshootingSOLUTION CHECK THESE POINTS IF YOUR DISHWASHER…PROBLEM remove any obstruction from the drain hose INFORMATION CODES CODE SYMBOLMEANING appendix SPECIFICATIONSHELPING THE ENVIRONMENT ModelSAMSUNG DISHWASHER LIMITED WARRANTY TO ORIGINAL PURCHASER warrantyIn CANADA To obtain warranty service, please contact SAMSUNG at In USASamsung Electronics America, Inc 85 Challenger Road Ridgeﬁeld Park, NJCountry Questions or Comments?CALL OR VISIT US ONLINE ATFULLSIZE DISHWASHER INSTALLATION GUIDEFULLSIZE DISHWASHER DW60H6050FW, DW60H5050FS, DW60H5050FW, DW60H3010FWDW80H9970US,5363PGBSL,DW80H9950US5343TGBSL,DW5343TGBWQ, DW5363PGBWQ