Samsung C61RCDST, C61RCAST, C61RCCN, C61RCBAL manual Warranty and Service, FAQs and troubleshooting

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Warranty and Service

EN

FAQs and troubleshooting

 

 

 

 

 

 

 

 

A fault may result from a minor error that you can correct yourself with the help of the following

 

instructions. Do not attempt any further repairs if the following instructions do not help in each

 

specific case.

 

 

 

 

Warning: Repairs to the appliance are to be performed only by a qualified service

 

technician. Improperly effected repairs may result in considerable risk to the user. If

 

your appliance needs repair, please contact your customer service centre.

 

What should I do if the cooking zones are not functioning?

 

Check for the following possibilities:

 

• The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an

 

authorised electrician.

 

 

 

 

• The appliance is properly switched on.

 

• The control indicators in the control panel are illuminated.

 

• The cooking zone is switched on.

 

• The cooking zones are set at the desired heat settings.

 

What should I do if the cooking zones will not switch on?

 

Check for the following possibilities:

 

• A period of more than 10 seconds has elapsed between when the On / Off button was actu-

 

ated and the desired cooking zone switches on (see the section “Switching the appliance

 

on”).

 

 

 

 

• The control panel is partially covered by a damp cloth or liquid.

 

What should I do if the display except for the residual warmth indicator sud-

 

denly disappears?

 

 

 

 

This could be a result of one of two possibilities:

 

• The On / Off sensor was accidentally actuated.

 

• The control panel is partially covered by a damp cloth or liquid.

 

What should I do if, after the cooking zones have been switched off, residual

 

warmth is not indicated in the display?

 

Check for the following possibility:

 

• The cooking zone was only briefly used and therefore did not become hot enough. If the

 

cooking zone is hot, please call the customer service centre.

 

What should I do if the cooking zone will not switch on or off?

 

This could be due to one of the following possibilities:

 

• The control panel is partially covered by a damp cloth or liquid.

 

• The child safety lock is on.

 

 

 

 

What should I do if the

display is illuminated?

 

Check for the following:

 

 

 

• The control panel is partially covered by a damp cloth or liquid. To reset, press the “On / Off” control sensor.

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Contents Ceramic Glass Hob Page Contents Using This Manual Following symbols are used in the textElectrical safety SafetyChild safety Safety during use Safety when cleaningDisposal Instructions Disposing of the packaging materialSafety instructions for the installer Installing the HobRegulations and compliance Connecting to the mains power supply AC220 V~Installing into the countertop Model C61RCBAL, C61RCCN, C61RCDST Model C61RCAST Parts and Features Cooking zones and control panelComponents Key features of your appliance Cooking zonesResidual heat indicator Safety shutoffOther reasons why a cooking zone will switch itself off Initial cleaning Using suitable cookwareBefore You Begin Hob UseUsing the touch control sensors Hob UseSwitching the appliance on Temperature controlSwitching the appliance off Using the casserole cooking zone Using the double cooking zone Using the child safety lock Switching a cooking zone offSwitching the child safety lock on Timer Setting the safety shutoffUsing the timer as a safety shutoff Using the timer to count downCountdown timer Suggested settings for cooking specific foods Locking and unlocking the control panelLight Soiling Cleaning and CareStubborn Soiling Problem Dirt To avoid damaging your applianceWarranty and Service FAQs and troubleshootingIs it a technical fault? ServiceWhen do you incur costs even during the warranty period? Technical Data Cooking ringsPage Page Page Code No.DG68-00043A

C61RCBAL, C61RCCN, C61RCAST, C61RCDST specifications

Samsung has consistently been at the forefront of technology, and the latest additions to their cooktop range, including the C61RCDST, C61RCAST, C61RCCN, and C61RCBAL, exemplify the brand’s commitment to quality and innovation. These models incorporate advanced features designed to enhance cooking performance, safety, and user convenience, making them ideal choices for modern kitchens.

One of the standout features across these cooktops is the induction technology, which uses magnetic fields to directly heat pots and pans, resulting in faster cooking times and precise temperature control. This technology not only improves energy efficiency but also allows for immediate adjustments in heat settings, which is particularly beneficial for delicate cooking tasks such as simmering sauces or melting chocolate.

The C61RCDST model offers a sleek and contemporary design that seamlessly blends with any kitchen aesthetic. Its controls are intuitively placed for easy operation, allowing users to adjust settings effortlessly. Furthermore, this model includes a safety lock feature, which prevents accidental activation, ensuring peace of mind in bustling cooking environments, especially in homes with young children.

The C61RCAST variant boasts a unique feature set that includes seamless touchscreen controls and smart connectivity options. With the capability to connect to mobile devices, users can monitor cooking progress or receive alerts when meals are done, making multitasking easier than ever.

The C61RCCN model focuses on versatility, offering multiple cooking zones of varying sizes to accommodate different pot and pan dimensions. This adaptiveness allows users to utilize the cooktop for various cooking methods, from boiling to frying and even sautéing, making it an excellent all-rounder for any culinary enthusiast.

Lastly, the C61RCBAL promotes eco-friendliness with its energy-saving mode, which optimizes power consumption without sacrificing performance. By reducing energy usage during standby periods, this cooktop not only saves money but also lowers environmental impact, aligning with the increasing demand for sustainable kitchen appliances.

In conclusion, Samsung’s C61 series cooktops—C61RCDST, C61RCAST, C61RCCN, and C61RCBAL—are engineered to meet the needs of today's home cooks. With advanced induction technology, safety features, smart controls, and energy efficiency, these cooktops represent a perfect blend of innovation and practicality, solidifying Samsung's reputation as a leader in kitchen technology.
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