Samsung CTI613EH, CTN364D001 user manual Warranty and service, FAQs and troubleshooting

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warranty and service

FAQs and troubleshooting

A fault may result from a minor error that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

Warning: Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

•The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an authorised electrician.

•The appliance is properly switched on.

•The control indicators in the control panel are illuminated.

•The cooking zone is switched on.

•The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

•A period of more than 10 seconds has elapsed between when the On / Off button was actuated and the desired cooking zone switches on (see the section “Switching the appliance on”).

•The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for the residual warmth indicator suddenly disappears?

This could be a result of one of two possibilities:

•The On / Off sensor was accidentally actuated.

•The control panel is partially covered by a damp cloth or liquid.

What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?

Check for the following possibility:

•The cooking zone was only briefly used and therefore did not become hot enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

•The control panel is partially covered by a damp cloth or liquid.

•The child safety lock is on.

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Contents Induction Hob Following symbols are used in the text Using this manualElectrical safety Safety instructionsChild safety Safety when cleaning Safety during useDisposing of the packaging material Disposal instructionsProper disposal of your old appliance Contents Safety instructions for the installer Installing the hobRegulations and compliance Connecting to the mains power supply Installing into the countertop 100 Cooking zones Parts and featuresControl panel Components Induction Hob Installation Brackets ScrewsInduction heating Key features of your appliance Residual heat indicator Safety shutoffOther reasons why a cooking zone will switch itself off Initial cleaning Temperature detectionBefore you begin CookwarE for INDuCTIoN CookINg zoNEs Hob useSuITabIlITy TEsT SIzE of paNsUsing the touch control sensors Using suitable cookwareEnergy saving tips Cover completelySelect cooking zone and heat setting Switching the appliance onSwitching the appliance off UsINg the CHIlD safETy loCk SwITCHINg a CookINg zoNE offSwitching the child safety lock on / off Setting the safety shutoff TimerPower Management Power boost controlCountdown timer ExampleSwitch Setting Cookingmethod Examples for Use Suggested settings for cooking specific foodsHob Cleaning and careLight Soiling Stubborn SoilingHob Frame option Problem DirtTo avoid damaging your appliance FAQs and troubleshooting Warranty and serviceCheck for the following possibility Is it a technical fault? ServiceTechnical data Technical dataCooking rings Code No. DG68-00204A

CTI613EH, CTN364D001 specifications

The Samsung CTN364D001 and CTI613EH are innovative cooking appliances that bring advanced technology and efficiency to the kitchen. Designed with the modern chef in mind, these products combine functionality with sleek aesthetics, making them ideal for a variety of cooking styles.

The CTN364D001 is a powerful induction cooktop that features four cooking zones, providing ample space for multiple dishes to be prepared simultaneously. With precise temperature control, it allows users to achieve perfect cooking results, whether simmering sauces or searing meats. The induction technology ensures rapid heating and immediate temperature adjustment, which not only speeds up cooking times but also enhances energy efficiency. This cooktop is equipped with a residual heat indicator, ensuring safety by allowing users to know when the surface is still hot.

On the other hand, the CTI613EH is a built-in electric oven that complements the CTN364D001 beautifully. This oven features a spacious interior with multiple cooking modes, including convection, grill, and conventional cooking, allowing users to explore diverse culinary techniques. The convection feature ensures even heat distribution, providing consistent cooking results and reducing cooking times. With a user-friendly digital display and intuitive controls, it simplifies the cooking process, making it accessible for both novice and experienced chefs.

Both the CTN364D001 and CTI613EH showcase Samsung's dedication to innovative cooking technologies. They incorporate advanced safety features, such as child locks and automatic shut-off functions, which enhance peace of mind for families. Moreover, their modern design seamlessly fits into contemporary kitchen aesthetics, with clean lines and an attractive finish that elevates any cooking space.

Another notable aspect of these Samsung products is their commitment to sustainability. Energy-efficient performance not only helps reduce electricity bills but also demonstrates an awareness of environmental impact. Samsung’s cooking appliances are designed to minimize energy consumption without compromising performance.

Overall, the Samsung CTN364D001 and CTI613EH are exceptional cooking appliances that combine style, efficiency, and advanced technology. They offer a professional-grade cooking experience right at home, empowering users to create delicious meals with ease and accuracy. Whether an occasional cook or a passionate foodie, these appliances cater to all culinary needs, bringing innovation to the art of cooking.
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