Samsung CTN364D001, CTI613EH user manual Service, Is it a technical fault?

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What should I do if the display is illuminated?

Check for the following:

•The control panel is partially covered by a damp cloth or liquid. To reset, press the “On / Off” control sensor.

What should I do if the display is illuminated?

Check for the following:

•The hob is overheated because of abnormal operation.

•After hob is cooled down, press the “On / Off” control sensor for resetting.

What should I do if the display is illuminated?

Check for the following:

•Cookware is unsuitable or too small or no cookware has been placed on the cooking zone

•If you use suitable cookware, displayed message will automatically disapear.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S / N code (10 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Contents Induction Hob Using this manual Following symbols are used in the textChild safety Safety instructionsElectrical safety Safety during use Safety when cleaningProper disposal of your old appliance Disposal instructionsDisposing of the packaging material Contents Regulations and compliance Installing the hobSafety instructions for the installer Connecting to the mains power supply Installing into the countertop 100 Control panel Parts and featuresCooking zones Induction heating Induction Hob Installation Brackets ScrewsComponents Key features of your appliance Other reasons why a cooking zone will switch itself off Safety shutoffResidual heat indicator Before you begin Temperature detectionInitial cleaning SuITabIlITy TEsT Hob useCookwarE for INDuCTIoN CookINg zoNEs SIzE of paNsEnergy saving tips Using suitable cookwareUsing the touch control sensors Cover completelySwitching the appliance off Switching the appliance onSelect cooking zone and heat setting Switching the child safety lock on / off SwITCHINg a CookINg zoNE offUsINg the CHIlD safETy loCk Timer Setting the safety shutoffCountdown timer Power boost controlPower Management ExampleSuggested settings for cooking specific foods Switch Setting Cookingmethod Examples for UseLight Soiling Cleaning and careHob Stubborn SoilingTo avoid damaging your appliance Problem DirtHob Frame option Check for the following possibility Warranty and serviceFAQs and troubleshooting Service Is it a technical fault?Cooking rings Technical dataTechnical data Code No. DG68-00204A

CTI613EH, CTN364D001 specifications

The Samsung CTN364D001 and CTI613EH are innovative cooking appliances that bring advanced technology and efficiency to the kitchen. Designed with the modern chef in mind, these products combine functionality with sleek aesthetics, making them ideal for a variety of cooking styles.

The CTN364D001 is a powerful induction cooktop that features four cooking zones, providing ample space for multiple dishes to be prepared simultaneously. With precise temperature control, it allows users to achieve perfect cooking results, whether simmering sauces or searing meats. The induction technology ensures rapid heating and immediate temperature adjustment, which not only speeds up cooking times but also enhances energy efficiency. This cooktop is equipped with a residual heat indicator, ensuring safety by allowing users to know when the surface is still hot.

On the other hand, the CTI613EH is a built-in electric oven that complements the CTN364D001 beautifully. This oven features a spacious interior with multiple cooking modes, including convection, grill, and conventional cooking, allowing users to explore diverse culinary techniques. The convection feature ensures even heat distribution, providing consistent cooking results and reducing cooking times. With a user-friendly digital display and intuitive controls, it simplifies the cooking process, making it accessible for both novice and experienced chefs.

Both the CTN364D001 and CTI613EH showcase Samsung's dedication to innovative cooking technologies. They incorporate advanced safety features, such as child locks and automatic shut-off functions, which enhance peace of mind for families. Moreover, their modern design seamlessly fits into contemporary kitchen aesthetics, with clean lines and an attractive finish that elevates any cooking space.

Another notable aspect of these Samsung products is their commitment to sustainability. Energy-efficient performance not only helps reduce electricity bills but also demonstrates an awareness of environmental impact. Samsung’s cooking appliances are designed to minimize energy consumption without compromising performance.

Overall, the Samsung CTN364D001 and CTI613EH are exceptional cooking appliances that combine style, efficiency, and advanced technology. They offer a professional-grade cooking experience right at home, empowering users to create delicious meals with ease and accuracy. Whether an occasional cook or a passionate foodie, these appliances cater to all culinary needs, bringing innovation to the art of cooking.
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