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BEFORE YOU CALL FOR SERVICE...
Problem | Possible Causes | What To Do |
The refrigerator does not work sufficiently or at all
• Disconnected power plug | • Check that the power plug is properly connected. | ||
• Is the temperature control on the display | • Try setting it to a lower temperature. |
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panel set to the correct temperature? |
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• Is the refrigerator in direct sunlight or | • Move the refrigerator to the proper location. |
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located near a heat source? |
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• Is the back of the refrigerator too close |
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to the wall? |
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The food in the refrigera- tor is frozen
• Is the temperature control on the display • Try setting it to a warmer temperature. panel set to the correct temperature?
•Is the temperature in the room too low?
•Did you store the food with a high water content in the coldest part of the refrigerator.
Unusual noises or sounds are heard
| • Check that the floor is levelled and stable. | |
• Is the back of the refrigerator too near to | • Move the refrigerator to the proper location. |
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the wall? |
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• Was anything dropped behind or under | • Remove the foreign object. |
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the refrigerator? |
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• A “ticking” sound may be heard from |
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inside the refrigerator. This is normal |
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and occurs because various accessories |
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contract or expand. |
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The front corners and sides of the cabinet are hot; condensation occurs
• A pair of heat transfer pipes are installed | • Normal state |
in the front corners of the refrigerator to |
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dissipate heat generated. |
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during the refrigeration process. |
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• Condensation can occur when you leave | • Normal state |
the door open for a long time. |
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Ice is not dispensed | • Did you stop the ice making function? | • See the control panel. |
| • Is there any ice in the storage unit? | • See the ice container. |
| • Is the water pipe connected and the | • See the valve. |
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| • Is the freezer temperature too warm? | • Set the temperature lower. |
| • Did you wait for 12 hours after installa- |
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| tion of the water supply line before |
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| making ice? |
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You can hear water bub- bling in the refrigerator
• The bubbling comes from the refrigera- • Normal state nt circulating in the refrigerator and is
normal.
There is a bad smell in | • Wrap strong smelling food so that it is | ||
the refrigerator | airtight. Throw away any rotten food. | ||
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Frost forms on the wall of | • Allow sufficient space between stored food | ||
for efficient air circulation. |
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the freezer | |||
• Is the air vent blocked? | |||
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| • Is the door closed properly? |
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No water is supplied | • Is the water pipe connected and the | ||
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| • Is the water supply pipe crushed? | ||
| • Is the water tank frozen because the |
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| refrigerator temperature is too low? | ||
| Select a warmer setting on the display | ||
| panel. |
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