Samsung RFG299AA user manual Troubleshooting

Page 50

Troubleshooting

PROBLEM

SOLUTION

 

 

 

The Refrigerator does not work at

•

Check that the power plug is properly connected.

all or it does not chill sufficiently.

•

Is the temperature control on the display panel set to the correct temperature?

 

 

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

 

The food in the

• Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

 

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food with high water content in the coldest part of the Refrigerator?

 

 

Try moving those items into the body of the Refrigerator instead of keeping them in

 

 

the Cool Select Pantry™.

 

 

You hear unusual noise or

• Check that the Refrigerator is level and stable.

sounds.

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs

 

 

because various accessories are contracting or expanding according to the

 

 

temperature of the Refrigerator interior.

 

 

The front corners and vertical

• Some heat is normal as anti-condensators are installed in the vertical hinged section

hinged section of the appliance

 

of the Refrigerator to prevent condensation.

are hot and condensation is

• Is the Refrigerator door ajar? Condensation can occur when you leave the door open

occurring.

 

for a long time.

 

 

Ice Maker is not producing ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You can hear water bubbling in

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the Refrigerator.

 

through the Refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

Refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

Frost forms on the walls of the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

Freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

 

Try selecting a warmer setting on the main display panel.

 

 

 

50_ Troubleshooting

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Page 49 Page 51
Contents Refrigerator Serial # Key features of your new refrigeratorModel # Damaged power plug may overheat and cause a fire Safety InformationRefrigerator, follow these basic safety precautions Severe Warning SignsUnplug the Refrigerator before changing the interior light Do not insert the power plug with wet handsDo not disassemble or repair the Refrigerator by yourself Refrigerator must be safely groundedDo not put your hands under the appliance Never unplug your Refrigerator by pulling on the power cordDo not store articles on the top of the appliance Skin may stick to the surface and you may get frostbiteSafety Information Contents Setting up your French Door Refrigerator GEttinG READy to instALL tHE REFRiGERAtoRTools you will need Setting uP tHe ReFRigeRAtoRRemoving the refrigerator doors Disassemble the Refrigerator doorsSetting up your French Door Refrigerator Disassemble the freezer drawer Push the upper drawer in completelyREAttACHinG tHE REFRiGERAtoR DooRs Assemble the Refrigerator doorsPU G Assemble the freezer drawer When the Left door is higher than the Right door ADJustinG tHE DooRsWhen the Left door is lower than the Right door Making Minor Adjustments Between Doors Adjusting the Freezer Drawer Level Connecting to the water supply line CHECKinG tHE wAtER DisPEnsER LinEInstalling the water filter Installing the Water LineConnecting the water line to the Refrigerator Remove the filter cap and insert the filter into the filter Digital Panel View of PanelPlug How to set the timeHow to calibrate the touch point Choose the Slide Show button How to use the slide showSlide show Home How to use the Home modeHow to use the dispenser lamp DispenserHow to set the ice off How to set the Child Lock/unlock Child LockCooling off How to use the cooling offCooling OFF Setup Complete message pops up on the screen Confirm the holiday and tap on the OK button Door Open AlarmCalendar Choose Temp. Control button Choose the desired freezer temperature using the , buttonsTemp. Control Choose the OK button to saveThis feature enables you to get ice faster How to set Power Freeze and Power CoolPower Freeze Power Cool How to replace the water filter Water FilterWhen the replacement is done, select the OK button Ordering a Replacement Water FilterHow to upload the images Filter Replacement is doneHigh definition or sideways images may be distorted How to delete the images How to set the slide show Multiple photos can be selectedNutrition facts about various foods is displayed How to use the nutrition factsNutrition Facts How to set the Energy Saver off SettingsHow to use the conversions ConversionsDark, Bright buttons How to set the screen brightnessChoose the Brightness button How to set the screen saver How to set the volume control How to change the Current Date/Ttime To apply your new settings, press OK buttonParts and Features Storing Food in the Refrigerator Storing Food in the Freezer DrawerSelection Button Using the Cool Select PantryTemp Control is located on the right side of the pantryTempered Glass shelves Removing the Refrigerator AccessoriesDoor Bins & Dairy Compartment Vegetable & Fruit DrawersCool Select Pantry Using tHe DooRsUsinG tHE tiLtinG PoCKEt Auto Pull out Drawer Removing the Freezer AccessoriesTilting Pocket Freezer Drawer BinCLEAninG tHE REFRiGERAtoR Changing the Interior Light in the Freezer Drawer Changing the Interior LigHtSChanging the Interior Light in the Refrigerator Troubleshooting Initialize. User’s information is not removed Warranty SAMsunG REFRiGERAtoR 28.5 CubiC FEEt AnD Larger CAPACity04NTYWARRA Memo Memo Questions or COMMENTS? Country Call Or Visit US Online AT Write
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