Samsung RFG293HAWP, RFG293HARS user manual Troubleshooting

Page 35

Troubleshooting

PROBLEM

SOLUTION

 

 

 

The refrigerator does not

Check that the power plug is properly connected.

work at all or it does not chill

Check if the set temperature on the digital display is warmer than freezer or fridge

sufficiently.

 

inner temperature.

 

• If it is, set the refrigerator temperature colder.

 

• Is the refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the refrigerator too close to the wall, preventing proper ventilation?

 

 

 

The food in the

Check if the set temperature on the digital display is too low.

fridge is frozen.

Try setting the refrigerator to a warmer temperature.

 

Is the temperature in the room too low?

 

 

Set the refrigerator warmer.

 

Did you store the food which is juicy in the coldest part of the refrigerator?

 

 

Try moving those items to other shelves in fridge instead of keeping them in the

 

 

colder areas or bins.

 

 

 

You hear unusual noise or

Check that the refrigerator is level and stable.

sounds.

• Is the back of the refrigerator too close to the wall, preventing proper ventilation?

 

Try moving the back of the refrigerator at least 2 inches from the wall.

 

 

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. This is normal and occurs

 

 

because various accessories are contracting or expanding as the result of changes

 

 

in the temperature of the refrigerator’s interior.

 

• If it sounds as if something is hitting something else inside the refrigerator, this is

 

 

normal. The sound is caused by ice cubes rubbing in the bucket periodically.

 

 

 

The cabinet-door sealing area

Some heat is normal as anti-condensators are installed in the vertical hinged section

of the appliance is hot and

of the refrigerator to prevent condensation.

condensation is occurring.

Is the refrigerator door ajar? Condensation can occur when you leave the door open

 

for a long time.

 

 

 

 

 

Ice Maker is not producing ice.

Did you wait for 12 hours after installation of the water supply line before making ice?

 

Is the water line connected and the shut-off valve opened?

 

Did you manually stop the ice making function?

 

Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

 

You can hear water bubbling in

This is normal. The bubbling comes from refrigerant circulating through the

the refrigerator.

 

refrigerator.

 

 

 

There is a bad smell in the

Check for spoiled food.

refrigerator.

Foods with strong odors (for example, fish) should be tightly covered.

 

Clean out your freezer periodically and throw away any spoiled or suspicious food.

Frost forms on the walls of the

Is the air vent blocked? Remove any obstructions so air can circulate freely.

freezer.

Allow sufficient space between the stored foods for efficient air circulation.

 

Is the freezer drawer closed properly?

 

 

 

Auto close system does not

Is there an imbalance between the right and left parts of the door?

work with the freezer door.

Open and close the door smoothly 1~2 times. After you do this, the auto close

 

 

system usually works properly again.

 

Try opening the door smoothly to avoid unbalancing the right part and the left part of

 

 

the door.

 

 

 

Condensation or water drops

Condensation or water drops may form if the humidity is too high while the

forms on both sides of fridge

refrigerator is operating.

door’s central part.

If condensation or water drops appears on both sides of fridge door’s central part,

 

turn the Energy Saver mode off after removing the condensation.

 

 

 

 

 

 

 

Troubleshooting _35

03 TROUBLESHOOTING

DA68-01926A-10.indb 35

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Contents Refrigerator Serial # KEY Features of Your NEW RefrigeratorModel # Important safety symbols and precautions Safety InformationSafety Information DA68-01926A-10.indb 1137 State of California Proposition 65 Warnings Contents On page15 Getting Ready to Install the RefrigeratorRefer to Adjusting the level in the manual Legs are in the up position above the floorDisassemble the refrigerator doors Accessories and Required ToolsRemoving the Refrigerator Doors Required Tools Not providedSocket wrench Do it again, for right side Disassemble the Freezer DrawerAssemble the refrigerator doors Reattaching the Refrigerator DoorsClose the doors Assemble the Freezer Drawer How to adjust the level Adjusting the LevelOn the gap Making Minor Adjustments Between DoorsAdjustment part Freezer Drawer Adjusting the Freezer Drawer LevelConnecting to the water supply line Installing a Water Line KITRefrigerator Connecting the Water Supply Line to the RefrigeratorConnecting the water supply line to the refrigerator Completing the SET UP Jammed Using the Control Panel & DisplayIce off Button Freezer Button Power Freeze ButtonPower Cool Button Saver Button Cooling Off ModeFridge Button Filter How to change the water filterOperating your French Door Refrigerator Parts and Features Storing Food in the Freezer Drawer Storing Food in the FridgeCool Select PantryPLUS is a full-width drawer with an Using the Cool Select PantryplusTemperature Selection ButtonVegetable & Fruit Drawers Removing the Refrigerator AccessoriesDoor Bins & Dairy Compartment Tempered Glass shelvesCool Select PantryPLUS Using the DoorsUsing the Tilting Pocket Super Extended Drawer Removing the Freezer AccessoriesTilting Pocket Ice BucketFoods Refrigerator Freezer Storage Tips Food Storage TipsSources Cleaning the rear side of the refrigerator Cleaning the RefrigeratorCleaning the Exterior Cleaning the Rubber door sealsTroubleshooting Warranty on Samsung Refrigerator WarrantySamsung Customer Care Center How-to Videos and Live Shows Questions or COMMENTS?Refrigerador Le permite abrir la puerta del congelador sin esfuerzo Características Principales DE SU Nuevo RefrigeradorNº de modelo # Nº de serie # La máquina de hielo puede dispensar cubitos o hielo picadoSímbolos y medidas de seguridad importantes Información DE SeguridadPrecaución Señales DE Precaución Relativas a LA Instalación Precaución Señales DE Precaución Relativas AL USO Existe riesgo de incendio o choque eléctrico Precaución Señales DE Precaución Relativas a LA LimpiezaAdvertencias propuestas por el Estado de California Montaje de la gaveta de la nevera Solución de problemasDesmontaje de las puertas del refrigerador Montar la gaveta de la neveraPreparativos Para Instalar EL Refrigerador Instalación de su refrigerador de tres puertasDesmontar las puertas del refrigerador Accesorios Y Herramientas NecesariasDesmontaje DE LAS Puertas DEL Refrigerador Required ToolsNot providedLevante la puerta hacia arriba para extraerla Precaución roja, deberá retirarla antes de retirar el TuboInstalación Levante la puerta de la heladera de los rielesLo que daría lugar a la creación de escarcha Montar las puertas del refrigeradorColoque en su posición la placa superior Lados Montar LA Gaveta DE LA NeveraCómo ajustar el nivel Ajuste DEL NivelRealización DE Ajustes Menores Entre Puertas Pieza de ajuste Gaveta de la nevera Ajuste DEL Nivel DE LA Gaveta DE LA NeveraConexión de la toma de suministro de agua Instalación DEL KIT DE Línea DE AguaToma de agua de la vivienda Conexión DE LA Línea DE Alimentación DE Agua AL FrigoríficoConexión de la toma de agua al refrigerador RefrigeradorPreparación Botón Ice Off Hielo desac USO DEL Panel DE ControlSe recomienda usar -2F Botón Power Freeze Congelación rápidaBotón Power Cool Enfriamiento rápido Botón Freezer HeladeraModo de enfriamiento desactivado Cooling Off Botón Fridge RefrigeradorEl Botón E.Saver ¿Cómo cambiar el filtro de agua ? Funcionamiento del refrigerador de tres puertas Partes Y Funciones Almacenaje DE Alimentos EN LA Gaveta DE LA Nevera Almacenaje DE Alimentos EN EL RefrigeradorBotón de selección USO DEL Cool Select PantryplusTemperatura Gaveta para fruta y verdura Desmontaje DE LOS Accesorios DEL RefrigeradorCompartimento de puerta y para lácteos Baldas de cristal templadoPara extraer el compartimento USO DE LAS PuertasUSO DEL Compartimento Inclinable Cajón del congelador Compartimento inclinableDepósito de hielo Gaveta de gran extensiónProductos Lácteos Consejos Útiles Para EL Almacenaje DE AlimentosFuentes Limpieza detrás del refrigerador Limpieza DEL RefrigeradorLimpieza del exterior Limpieza de los sellos de goma de la puertaSolución de problemas Refrigerador Samsung GarantíaCentro DE Asistencia AL Cliente DE Samsung Questions or COMMENTS?

RFG293HAWP, RFG293HARS specifications

The Samsung RFG293HARS and RFG293HAWP represent a significant advancement in refrigeration technology, combining style, functionality, and energy efficiency. These models stand out in the crowded market of side-by-side refrigerators, appealing to consumers looking for both aesthetics and practicality in their kitchens.

One of the most compelling features of these models is their spacious interior, providing ample storage for groceries and larger items. The unique layout includes adjustable shelves, allowing users to customize the refrigerator space according to their needs. The high-capacity storage is enhanced by features such as the gallon door bins and a sliding middle shelf, making it easy to access all items stored within.

Samsung's Twin Cooling Plus technology is a highlight of the RFG293HARS and RFG293HAWP. This innovative system uses separate cooling systems for the refrigerator and freezer compartments, which helps maintain optimal humidity levels. By preventing odor transfer between compartments and reducing freezer burn, this technology keeps food fresher for longer, ensuring that consumers enjoy the full flavor of their meals.

Another notable characteristic is the external water and ice dispenser. These refrigerators offer a sleek design that accommodates a filtered water system, letting users enjoy fresh, chilled water instantly. The ice maker, located in the freezer, produces both regular and crushed ice, catering to various consumer preferences.

Energy efficiency is crucial in today’s eco-conscious world, and these models do not disappoint. They are designed with energy-saving features that help lower electricity costs while reducing the carbon footprint. With their efficient compressor technology and improved insulation, they comply with energy standards, making them an environmentally friendly choice.

Both models also come equipped with Samsung’s Smart Technology, allowing for Wi-Fi connectivity. This feature enables remote monitoring and control through a smartphone app, giving users the convenience of adjusting settings or checking the contents of their refrigerator from anywhere in the home.

In terms of design, the RFG293HARS and RFG293HAWP offer a modern aesthetic with a stainless-steel finish. This not only gives them a stylish appearance but also makes them easy to clean and resistant to fingerprints. The LED interior lighting illuminates the contents effectively, enhancing visibility and accessibility.

In summary, the Samsung RFG293HARS and RFG293HAWP are designed with an array of modern features and technologies that prioritize convenience, efficiency, and style. Their combination of spacious interiors, cutting-edge cooling technology, energy efficiency, smart capabilities, and elegant design makes them noteworthy choices for any contemporary kitchen.