Samsung RFG297AARS user manual Troubleshooting

Page 39

Troubleshooting

PROBLEM

SOLUTION

 

 

 

The Refrigerator does not work at

Check that the power plug is properly connected.

all or it does not chill sufficiently.

Is the temperature control on the display panel set to the correct temperature?

 

 

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

 

The food in the

• Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

 

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food with high water content in the coldest part of the Refrigerator?

 

 

Try moving those items into the body of the Refrigerator instead of keeping them in

 

 

the Cool Select Pantry™.

 

 

You hear unusual noise or

• Check that the Refrigerator is level and stable.

sounds.

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs

 

 

because various accessories are contracting or expanding according to the

 

 

temperature of the Refrigerator interior.

 

 

The front corners and vertical

• Some heat is normal as anti-condensators are installed in the vertical hinged section

hinged section of the appliance

 

of the Refrigerator to prevent condensation.

are hot and condensation is

• Is the Refrigerator door ajar? Condensation can occur when you leave the door open

occurring.

 

for a long time.

 

 

Ice Maker is not producing ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You can hear water bubbling in

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the Refrigerator.

 

through the Refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

Refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

Frost forms on the walls of the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

Freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

 

Try selecting a warmer setting on the main display panel.

 

 

 

G HSOOTIN BLE ROUT 03

Ttroubleshooting _39

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Contents Samsung RefrigeratorKey features of your new refrigerator Model #Serial # Severe Warning Signs Safety InformationRefrigerator, follow these basic safety precautions Damaged power plug may overheat and cause a fireRefrigerator must be safely grounded Do not insert the power plug with wet handsDo not disassemble or repair the Refrigerator by yourself Unplug the Refrigerator before changing the interior lightSkin may stick to the surface and you may get frostbite Never unplug your Refrigerator by pulling on the power cordDo not store articles on the top of the appliance Do not put your hands under the applianceSafety Information Contents RFG297 GEttinG READy to instALL tHE REFRiGERAtoRLocation with easy access to the water supply EasilyDisassemble the Refrigerator doors Setting uP tHe ReFRigeRAtoRRemoving the refrigerator doors Tools you will needSetting up your French Door Refrigerator Take out the upper drawer by lifting it up Disassemble the freezer drawerAssemble the Refrigerator doors REAttACHinG tHE REFRiGERAtoR DooRsCoupler Assemble the freezer drawer ADJustinG tHE DooRs When the Left door is lower than the Right doorWhen the Left door is higher than the Right door Making Minor Adjustments Between Doors Adjusting the Freezer Drawer Level CHECKinG tHE wAtER DisPEnsER LinE Connecting to the water supply lineRefrigerator Installing the Water LineConnecting the water line to the Refrigerator Installing the water filterReverse Osmosis Water Supply HousingOperating your Samsung French Door Refrigerator Using the control panelFilter Indicator Using the Digital DisplayPower Freeze Power CoolControlling the Refrigerator temperature AlarmBasic temperature of Freezer and Refrigerator Compartments Controlling the Freezer temperaturePress the Ice / Water button to select the type of you want Using the Cold Water DispenserUsing the ice Dispenser Water Dispenser InstallationUsing the ice off Function Using the water dispenserAuto Pull Parts and FeaturesStoring Food in the Freezer Drawer Storing Food in the RefrigeratorControl is located on the right side of the pantry Using the Cool Select PantryTemp Selection ButtonVegetable & Fruit Drawers Removing the Refrigerator AccessoriesDoor Bins & Dairy Compartment Tempered Glass shelvesUsing tHe DooRs UsinG tHE tiLtinG PoCKEtCool Select Pantry Freezer Drawer Removing the Freezer AccessoriesTilting Pocket Auto Pull out DrawerCleaning the Ice / Water Dispenser Cleaning the refrigeratorCleaning the Interior Cleaning the ExteriorCleaning the Rubber door seals Cleaning the rear side of the refrigeratorReplacing the Interior Light CHAnGinG tHE wAtER FiLtER Ordering Replacement Water FilterNSF Water Filter ChartWater Filter Certification Foods Refrigerator Freezer Storage Tips Food Storage TipsSources Troubleshooting SAMsunG REFRiGERAtoR WarrantyWwarranty Country Call Or Visit US Online AT Write Questions or COMMENTS?Refrigerador La máquina de hielo puede dispensar cubitos o hielo picado Una útil alarma avisará cuando la puerta quede entreabiertaCaracterísticas Principales DE SU Nuevo Refrigerador Nº de modelo # Nº de serie #Información de seguridad Señales DE Advertencia GraveNo use aerosoles cerca del refrigerador Podría ser causa de choque eléctrico No enchufe el cable de alimentación con las manos húmedasNo desmonte o repare el refrigerador usted mismo El refrigerador debe ser conectado a tierra por seguridadLos bordes afilados podrían ocasionar lesiones físicas Señales DE PrecauciónNo introduzca las manos bajo el electrodoméstico La piel podría adherirse a la superficie y congelárseleInformación de seguridad Montar la gaveta de la nevera Solución de problemas GarantíaPreparativos para instalar el refrigerador Desmonta je de las puertas del refrigeradorEncima del piso Preparativos Para Instalar EL RefrigeradorPara evitar daños en el piso, asegúrese de que los pies de Nivelación frontales están en su posición más elevada porDesmontaje de las puertas del refrigerador Ajuste DEL RefrigeradorDesmontaje DE LAS Puertas DEL Refrigerador Herramientas necesariasInstalación de su refrigerador de tres puertas Extraiga el compartimento superior levantándolo Montar LA Gaveta DE LA NeveraMontaje de las puertas del refrigerador Acoplador Posición Introduzca la gaveta superior Ajuste DE LAS Puertas Cuando la puerta izquierda esté más bajaque la derechaCuando la puerta izquierda esté más altaque la derecha Realización DE Ajustes Menores Entre Puertas Inclinación Ajuste DEL Nivel DE LA Gaveta DE LA NeveraConexión de la toma de suministro deagua Chequeo DE LA Toma DE Agua DEL DispensadorToma de agua de la vivienda Instalación DE LA Toma DE Agua DEL DispensadorConexión de la toma de agua al refrigerador RefrigeradorRetire la tapa del filtro e introdúzcalo en su alojamiento Suministro de agua por ósmosis inversaUSO DEL Panel DE Control Funcionamiento del refrigerador Samsung de tres puertasEnfriamiento rápido USO DE LA Pantalla DigitalCongelación rápida Cubitos , hielo picado , aguaControl DE LA Temperatura Uso del dispensador de hielo Uso del dispensador de agua fríaUso de la función Ice Off Hielo desac Uso del dispensador de aguaPartes y funciones Almacenaje DE Alimentos EN LA Gaveta DE LA Nevera Almacenaje DE Alimentos EN EL Refrigerador· maíz USO DEL Cool Select PantryBotón de selección Frescos durante un período de tiempo más prolongadoGaveta para fruta y verdura Desmontaje DE LOS Accesorios DEL RefrigeradorCompartimento de puerta y para lácteos Baldas de cristal templadoUSO DE LAS Puertas Uso del compartimento inclinableSi se deja abierta más de 7,6 cm 3 pulgadas Cajón del congelador Desmontaje de los accesorios del congeladorCompartimento inclinable Gaveta de extracción automáticaLimpieza del exterior Limpieza del refrigeradorLimpieza de los burletes de goma de la puerta Reemplazo DE LA LUZ InteriorReemplazo DEL Filtro DE Agua Pedido de filtros de agua de repuestoFresca y pura de su refrigerador Cloro Cuadro del filtro de aguaUnidad de Tratamiento de Aguas Mero de certificado Certificación del filtro de aguaProductos Lácteos Consejos útiles para el almacenaje de alimentosPescado Y Marisco Solución de problemas Refrigerador Samsung GarantíaCentro DE Asistencia AL Cliente DE Samsung País Llame a Visítenos Online EN Escriba a ¿PREGUNTAS O COMENTARIOS?

RFG297AARS specifications

The Samsung RFG297AARS is a stylish and innovative refrigerator that combines cutting-edge technology with practical design to enhance your kitchen experience. Standing out with a sleek stainless steel finish, this French door refrigerator not only adds a modern touch to your home but is also packed with features that make food storage and accessibility a breeze.

One of the standout features of the RFG297AARS is its spacious interior, designed to accommodate a variety of food items while keeping everything organized. With a total capacity of 28 cubic feet, this refrigerator allows you to effortlessly store groceries, beverages, and more. The flexible shelving system includes adjustable shelves, which can be modified to fit taller items, ensuring maximum space utilization.

Samsung has integrated its Twin Cooling Plus technology in the RFG297AARS, which utilizes separate cooling systems for the refrigerator and freezer compartments. This not only helps to maintain optimal humidity levels in the fridge—keeping fruits and vegetables fresher for longer—but also prevents the transfer of odors between the two compartments, ensuring that your food remains flavorful.

Another innovative feature is the external water and ice dispenser, offering both filtered water and cubed or crushed ice on demand. This adds convenience, eliminating the need for ice trays and ensuring that you have a continuous supply of cold beverages. Additionally, the dispenser is designed with an easy-access and intuitive interface for seamless operation.

Energy efficiency is also a consideration in the design of the RFG297AARS. It has earned an Energy Star rating, which signifies that it consumes less energy than comparable models, helping reduce your energy bills while being environmentally friendly.

Samsung's refrigerator also includes several smart features that enhance the user experience. The high-quality LED lighting system provides better visibility throughout the interior. It brightens every corner, making it easy to locate items even in low light. Furthermore, with a sleek digital display, you can monitor and adjust settings with ease, ensuring your food is stored at the ideal temperature.

In summary, the Samsung RFG297AARS is an impressive refrigerator that combines style, space, and innovative technology. With features like Twin Cooling Plus, an external water and ice dispenser, energy efficiency, and smart controls, it is designed to meet the needs of modern households while keeping your food fresh and accessible.