Amana AMC7159TA manual Troubleshooting

Page 18

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Display shows messages

Is the display showing “:”?

There has been a power failure or the Clock time has been turned off. See “Display” section to clear display. See “Clock” section to reset or turn on Clock.

Microwave oven will not operate

Is the magnetron working properly?

Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, try the steps below. If microwave oven still does not operate, call for service. See “Assistance or Service” section.

Is the door completely closed? Firmly close door.

Is a packaging spacer (on some models) attached to the inside of the door?

Remove packaging spacer, then firmly close door.

Is the electronic microwave oven control set correctly? See “Microwave Oven Control” section.

On some models, is the Control Lock set? See “Control Lock” section.

Microwave oven makes humming noise

This is normal and occurs when the power supply in the magnetron cycles on.

Microwave oven door looks wavy

This is normal and will not affect performance.

Turntable will not operate

Is the turntable properly in place?

Make sure turntable is correct side up and is sitting securely on the turntable support.

Is the turntable support operating properly?

Remove turntable. Remove and clean turntable support and rollers. Replace turntable. Place 1 cup (250 mL) of water on the turntable, then restart microwave oven. If it still is not working, call for service. See “Assistance or Service” section. Do not operate the microwave oven without turntable and turntable support working properly.

Display shows time countdown, but the microwave oven is not operating

Is the Timer in use? See “Timer” section.

Tones are not sounding

Are tones turned off? See “Tones” section.

Cooking times seem too long

Is the cooking power set properly? See “Cooking Power” section.

Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

Is the incoming voltage less than that specified in “Microwave Oven Safety?”

Have a qualified electrician check the electrical system in the home.

Interference with radio, TV, cordless phone, etc.

Is the microwave oven plugged into the same outlet? Try a different outlet for the electronic device.

Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation.

Turntable rotates both directions

This is normal and depends on motor rotation at beginning of cycle.

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Contents Microwave Oven with Convection W10134751Table of Contents Microwave Oven Safety Your safety and the safety of others are very importantThis device complies with Part 18 of the FCC Rules LocationRequirements Installation InstructionsUnpacking ElectricalRequirementsParts and Features To InstallTurntable Microwave Oven Control Tones TimerClock OptionsFoodCharacteristics Microwave Oven USECookingGuidelines MicrowaveCookingPower CookwareandDinnerwareAluminumFoilandMetal SensorCooking ManualMicrowaveCookingCookinginStages SensorCookConvectionCooking Sensor ReheatSensor Popcorn ManualConvectionCookingRaisingProofingBread Preheat Temperature ChartAuto Convection Chart AutoConvectionCookingAutoConvectionCookingwithPreheat Auto Convection Preheating ChartMeat Chart Meat,Poultry,andFishCombinationCooking Poultry ChartFish Chart To Combination CookTo use Defrost DefrostingWarmHold MeatGeneralCleaning Microwave Oven CareTroubleshooting IntheU.S.A Assistance OrserviceReplacementParts Built-inKitsItems Amana will not PAY for Amana Major Appliance WarrantyONE Year Limited Warranty Disclaimer of Implied Warranties Limitation of Remedies
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