6 Recommended solutions for the problems
Please review this list before calling the service. It might save you time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage. Some of the features described here may not exist in your product.
Complaint | Possible Reason | Solution |
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| Is the refrigerator properly plugged |
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| in? | Insert the plug to the wall socket. |
The refrigerator does not |
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operate | Is the fuse of the socket which your |
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| refrigerator is connected to or the | Check the fuse. |
| main fuse blown out? |
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| Switching the thermostat to a colder |
| Very cold ambient conditions. | degree. |
Condensation on the | Frequent opening and closing of | Decreasing the time the door left open or |
side wall of the fridge | the door. Highly humid ambient | using it less frequently. |
compartment. | conditions. Storage of food | Covering the food stored in open |
| containing liquid in open containers. | containers with a suitable material. |
| Leaving the door ajar. | Wipe the condensation using a dry cloth |
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| and check if it persists. |
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| Protective thermic of the compressor |
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| will blow out during sudden power | Your refrigerator will start running |
| failures or | approximately after 6 minutes. Please call |
| refrigerant pressure in the cooling | the service if your refrigerator does not |
| system of the refrigerator has not | startup at the end of this period. |
| been balanced yet. |
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| This is normal for a |
Compressor is not running | The fridge is in defrost cycle. | defrosting refrigerator. Defrosting cycle |
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| occurs periodically. |
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| Your refrigerator is not plugged into | Make sure that he plug is inserted tightly |
| the socket. | to the wall socket. |
| Are the temperature adjustments |
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| correctly made? |
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| There is a power failure. | Call your electricity supplier. |
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| Your new refrigerator may be wider | This is quite normal. Large refrigerators |
| than the previous one. | operate for a longer period of time. |
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| The ambient room temperature may | This is quite normal. |
| be high. | |
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| The refrigerator might have been | Cooling down of the refrigerator |
| plugged in recently or might have | completely may last for a couple of hours |
| been loaded with food. | longer. |
The fridge is running |
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Large amounts of hot food might | Hot food causes longer running of the | |
frequently or for a long | have been put in the refrigerator | refrigerator until they reach the safe |
time. | recently. | storage temperature. |
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| The warm air that has entered into the |
| Doors might have been opened | refrigerator causes the refrigerator to run |
| frequently or left ajar for a long time. | for longer periods. Open the doors less |
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| frequently. |
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| Freezer or fridge compartment door | Check if the doors are tightly closed. |
| might have been left ajar. | |
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