Problem Solving

Don’t- Exceed the maximum freezing loads (6 kg in any 24 hours) when freezing fresh food.

Don’t- Give children ice-cream and water ices direct from the freezer. The low temperature may cause ‘freezer burns’ on lips.

Don’t- Freeze fizzy drinks.

Don’t- Try to keep frozen food which has thawed, it should be eaten within 24 hours or cooked and refrozen.

Don’t- Remove items from the freezer with wet hands.

Don’t- Close the freezer door before placing the compartment cover in its place.

Don’t- Leave frozen food at room temperature to thaw; the best way to defrost food is to put it in the fridge to thaw slowly. Make sure you avoid defrosting food or food juices drip onto other food.

If the appliance does not operate when switched on, check whether:

•The plug is inserted properly in the socket and that the power supply is

on. (To check the power supply to the socket, plug in another appliance)

•The fuse has blown/circuit breaker has tripped/main distribution switch has been turned off.

•The temperature control has been set correctly and not to “0” (OFF)

•New plug is wired correctly if you have changed the fitted moulded plug.

If the appliance is still not operating after the above checks, please refer to the section on “How To Obtain Service”.

Please ensure that above checks have been made as a charge will be made if no fault is found.