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Before Calling for Service
Check for yourself
Type of Complaint | Probable Cause | Remedy | |
1. | Refrigerator does | House fuse blown | Call an electrician and get it corrected. |
| not work. | Power Supply Off. | Check that the refrigerator main supply plug is connected to the wall socket and |
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| that the supply is on. Check that the fuse is intact in he supply line. |
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| Stabilizer not working | Please plug power cord of refrigerator directly in the wall socket and then check, |
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| properly | if it works then get the stabilizer checked by Stabiizer Repairing Centre. |
2. | Refrigerator | Low Voltage. | Install a |
| attempts to start, but |
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| does not operate. |
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3. | Refrigerator compartment | Restriction of cold | Provide space in between the dishes. If the shelves are covered with cloth or |
| - Low Cooling | air circulation. | polythene, remove it. |
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| Improper thermostat | Set the Refrigerator Temp. Control Knob to colder (Max 5 ~7) position. |
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| setting of Freezer | Freezer Temp. Control Knob to be adjusted accordingly. At position 9 Freezer |
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| Temp. Control / | will be coldest. |
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| Refrigerator Temp. |
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| Control. |
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| Entry of hot air. | Opening and closing of the doors too often will result in hot air from outside rushing |
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| into the refrigerator causing the temperature to go up. Reduce the frequency of |
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| opening of the doors. |
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| Storing hot foods. | Avoid storing hot foods in the refrigerator, cool them to room temperature before |
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| placing them inside the refrigerator. |
4. | Formation of water | High humidity during | During the monsoon, when the humidity in the atmosphere reaches around 90% |
| drops on exterior | monsoon season. | water droplets may form around the sides of the refrigerator cabinet, especially the |
| of refrigerator. |
| top portion. This moisture should be wiped off periodically. Contact our serviceman |
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| to check the door seal or proper and uniform contact with the cabinet. |
5. | Refrigerator Compart- | Incorrect setting of | Lower the setting (1~3) of Refrigerator Temp. Control Knob to make the Refrigerator |
| ment — Overcooling | Refrigerator Temp. | Compartment warmer. |
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| Control Knob. |
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6. | Smell | Improper covering | Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores. |
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| and wrapping of food. |
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7. | Difficulty in formation | Incorrect setting | For faster Ice & |
| of ice and | of Freezer Temp. | position 9. |
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| Control Knob. |
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| Bowls used | Use Ice trays for ice making |
8. | Noise | Normal | Whenever refrigerator starts & stop there is noise of Thermostat |
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| noise | Compressor start/stop. This is a normal phenomenon. |
9. | Bulb does not glow | Bulb fused | Bulb is not covered under warranty LG Service Engineer will replace this on |
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| cost basis. |
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