LG Electronics LPRM1270ST Before Calling for Service, Troubleshooting, Problem, Possible Causes

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Before Calling for Service

TROUBLESHOOTING

Before Calling for Service

You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the operating problem in the list below and try the solutions listed for each problem.

If the microwave oven still does not work properly, contact the nearest LG Authorized Service Center. LG Authorized Service Centers are fully equipped to handle your service requirements.

Problem	Possible Causes

Oven does not start	• Is the power cord plugged in?
	• Is the door closed?
	• Is the cooking time set?

Arcing or Sparking	• Are you using approved cookware?
	• Is the oven empty?

Incorrect time of day	• Have you tried to reset the time of day?

Unevenly Cooked Foods	• Are you using approved cookware?
	• Is the glass turntable in the oven?
	• Did you turn or stir the food while it was cooking?
	• Were the foods completely defrosted?
	• Was the time/cooking power level correct?

Overcooked Foods	• Was the time/cooking power level correct?

Undercooked Foods	• Are you using approved cookware?
	• Were the foods completely defrosted?
	• Was the time/cooking power level correct?
	• Are the ventilation ports clear?

Improper Defrosting	• Are you using approved cookware?
	• Was the time/cooking power level correct?
	• Did you turn or stir the food during the defrosting cycle?

FEDERAL COMMUNICATIONS COMMISSION

RADIO FREQUENCY INTERFERENCE STATEMENT

WARNING:

	This equipment generates and uses ISM frequency	• Reorient the receiving antenna of the radio or
	energy and if not installed and used properly, that is in	television.
	strict accordance with the manufacturer’s instructions,	• Relocate the microwave oven with respect to the
	may cause interference to radio and television	receiver.
	reception. It has been type tested and found to	• Move the microwave oven away from the receiver.
	comply with limits for ISM Equipment pursuant to part	• Move the microwave oven away from the receiver.
	comply with limits for ISM Equipment pursuant to part	• Plug the microwave oven into a different outlet so
	18 of FCC Rules, which are designed to provide	• Plug the microwave oven into a different outlet so
	18 of FCC Rules, which are designed to provide	that the microwave oven and the receiver are on
	reasonable protection against such interference in a	that the microwave oven and the receiver are on
	reasonable protection against such interference in a	different branch circuits.
	residential installation.	different branch circuits.
	residential installation.	The manufacturer is not responsible for any radio or
	However, there is no guarantee that interference will	The manufacturer is not responsible for any radio or
	However, there is no guarantee that interference will	TV interference caused by unauthorized
	not occur in a particular installation. If this equipment	TV interference caused by unauthorized
	not occur in a particular installation. If this equipment	modification to this microwave oven. It is the
	does cause interference to radio or television	modification to this microwave oven. It is the
	does cause interference to radio or television	responsibility of the user to correct such interference.
	reception, which can be determined by turning the	responsibility of the user to correct such interference.
	reception, which can be determined by turning the
	equipment off and on, the user is encouraged to try to
	correct the interference by one or more of the
	following:

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Contents LPRM1270ST Thank you for purchasing a LG microwave oven TABLE OF CONTENTSGROUNDING INSTRUCTIONS SAFETYPOSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY IMPORTANT SAFETY INSTRUCTIONSSAFETY SAVE THESE INSTRUCTIONSC. Placement of the Oven SPECIFICATIONSINSTALLATION UNDERSTANDING YOUR MICROWAVE OVENOven Front Plate Window Door Screen Door Seal PARTS AND ACCESSORIESSafety Door Lock System Glass Turntable UNDERSTANDING YOUR MICROWAVE OVENUNDERSTANDING YOUR MICROWAVE OVEN CONTROL PANELBROWNING TIPS FOR MICROWAVE COOKINGTESTING FOR DONENESS UNDERSTANDING YOUR MICROWAVE OVENINTERIOR PRECAUTIONSCLEANING UNDERSTANDING YOUR MICROWAVE OVENTIMED COOKING USING YOUR MICROWAVE OVENMICROWAVE POWER LEVELS MICROWAVE POWER LEVEL TABLEMORE/LESS KITCHEN TIMERCHILD LOCK Ez-ONExample 1 To turn off Sound of beeper CUSTOM SETCUSTOM SET FUNCTION TABLE USING YOUR MICROWAVE OVENExample Sensor touch cooking potato SENSOR TOUCHSENSOR TOUCH TABLE USING YOUR MICROWAVE OVENAUTO COOK TABLE AUTO COOKCLOCK QUICK DEFROSTSOFTEN TABLE MELTSOFTEN MELT TABLEExample To defrost 1.2 lbs of meat AUTO DEFROSTUSING YOUR MICROWAVE OVEN 1MEAT 2POULTRY 3FISHLAMB AUTO DEFROST TABLE Meat settingUSING YOUR MICROWAVE OVEN BEEFCHICKEN AUTO DEFROST TABLE CONT Poultry settingFish setting USING YOUR MICROWAVE OVENSPECIAL INSTRUCTIONS HEATING/REHEATING GUIDEITEMS COOK TIMEInstructions FRESH VEGETABLE GUIDEVegetable AmountFood TROUBLESHOOTINGQuestions and Answers OperationQuestion Questions and Answers continuedTROUBLESHOOTING FoodFEDERAL COMMUNICATIONS COMMISSION Before Calling for ServiceTROUBLESHOOTING ProblemTHIS LIMITED WARRANTY DOES NOT APPLY TO LG MICROWAVE OVEN LIMITED WARRANTY - USAWARRANTY PERIOD HOW SERVICE IS HANDLED Product ReplacementP/NO. MFL30128601