Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Oven temperature too high or too low

■Is the power supply cord unplugged? Plug into a grounded outlet.

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

■On some models, does the cooling fan run during BAKE, BROIL or CLEAN?

It is normal for the fan to automatically run when the oven is in use. This helps cool the electronic control.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

■On ceramic glass models, is the “Control Lock” set? See “Control Lock” section.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot Surface indicator light stays on

■Does the Hot Surface indicator light stay on after control knob(s) have been turned off?

See “Cooktop Controls” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level?

Level the appliance. See the Installation Instructions.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Controls” section.

■Has a delay start been set? See “Timed Cooking” section.

■On some models, is the Control Lock set? See “Control Lock” section.

Oven indicator lights flash

■Do the oven indicator lights flash?

See the “Display” and/or the “Oven Indicator Lights” section. If the indicator light(s) keeps flashing, call for service. See “Assistance or Service” section.

Display shows messages

■Is the display showing “PF” or a flashing time? There has been a power failure. Clear the display. See “Display(s)” section. On some models, reset the clock, if needed. See “Clock” section.

■Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL, OFF or CANCEL/OFF to clear the display. See “Display(s)” section. If it reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “Timed Cooking” section.

Oven cooking results not what expected

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.