Communicator Routing and Numbers, Account Numbers

4.11COMMUNICATOR ROUTING AND NUMBERS

PURPOSE:

For conﬁ guring the Console’s communicator account number, trouble report routing, and telephone numbers.

USER RESPONSE:

ACCOUNT NUMBERS

✦Enter a four digit account number for the communicator format used.

TROUBLE REPORT ROUTING

✦Select TROUBLE REPORTS TO PRIMARY AND SECONDARY to have trouble reports routed to the primary number for ﬁve attempts, then to the secondary number for ﬁ ve attempts before re-trying. Select TROUBLE REPORTS ONLY TO SUPERVISORY to have trouble reports routed to the supervisory number only (don’t select this option if the page alert feature is being used).

☞NOTE: This does not effect emergency reports which are always routed to the primary or secondary telephone numbers.

PHONE NUMBERS

Telephone numbers can be up to 20 digits long. DO NOT enter any dashes or spaces into the telephone number ﬁ elds. The “#” symbol inserts a 1-second delay, the “~” symbol inserts a 5-second delay.

☞NOTE: If no telephone numbers are entered, the Console will not report.

✦PRIMARY: Enter the correct telephone number to connect the Central Station receiver.

✦SECONDARY: Enter the correct backup telephone number to connect the Central Station receiver.

✦SUPERVISORY: For trouble reports: Enter the correct telephone number to connect the Central Station receiver for supervisory reports.

For Page Alert: Enter the pager telephone number and the numerical message (up to 20 digits total) into the SUPERVISORY area.

TIP: Call the pager number and measure the time between placing the call and the prompt to key-in the pager message. Use this time measurement to choose the special characters (# or ~) to insert a delay between the pager telephone number and pager message. NOTE: Many pager companies require a pound sign (#) to end the message (a pound sign at the end of the page alert message is treated as the # key, not is a delay) Example with a 7-second delay and pound sign end: 5551234~##07734#

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