3Com Oven Modifying Configuration Files, Updating Your 3Com Asterisk Appliance Configuration

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Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3

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You can now receive calls made to the calling queues.

To log out of the calling queues:

1Dial the Agent Callback Login Extension.

2At the prompt, enter your extension.

3At the prompt, enter your password.

4At the prompt for a new extension, press #.

5Wait for the system to indicate you are logged out as an agent.

Modifying Configuration Files

If you have opened a configuration (.cfg) file from the Linux shell, make sure that you close the file before you use the 3Com AsteriskGUI to make changes associated with that configuration file. If you keep the file open, 3Com Asterisk might not function as expected.

Updating Your 3Com Asterisk Appliance Configuration

Note: Before you update your 3Com Asterisk Appliance, see Important Information to determine if you need to follow some or all the steps in this section. If you only need to update the firmware image on the 3Com Asterisk Appliance to a newer version, skip the next section and follow the steps in Updating the 3Com Asterisk Appliance Firmware Image. Update the bootloader and telephone images only if you have been instructed to do so in the current version of the release notes or by 3Com technical support personnel.

Updating the Bootloader Image

If you have been instructed to update the bootloader image, follow these steps:

1Use an adapter to connect the serial port on the 3Com Asterisk Appliance to the serial port on your PC.

2Establish a connection from your PC to the appliance using one of the following:

ƒTerminal emulation software (such as HyperTerminal) The terminal settings are:

ƒBaud Rate – 57600

ƒData bits – 8

ƒParity – None

ƒStop bits – 1

ƒFlow Control – None

ƒSSH

The default root password for SSH is digium.

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Contents February 29 Release Notes for 3Com Asterisk ApplianceUpdating the 3Com Asterisk Appliance to Release Important InformationFax Support Saving Configuration ChangesSupported Browsers Calling Queues Updating Your 3Com Asterisk Appliance Configuration Modifying Configuration FilesUpdating the 3Com Asterisk Appliance Firmware Image Click the Service Providers tab Updating the Telephone Image Files Following is an example of the 3com-get-phoneimagecommand Configuring Polycom TelephonesBacking up and Restoring the 3Com Asterisk Appliance Release Notes for 3Com Asterisk Appliance Release Exten = 1555123XXXX,1,SetCALLERIDnum=9$CALLERIDnum1 Exten = s-.,1,NoOp root~ Known Anomalies for the 3Com Asterisk Appliance Problems Corrected in R1.4.0.14.3Problems Corrected in R1.4.0.14.2 Killall ntpd ntpd -g Documentation Comments

Oven specifications

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