Something Wrong with your Cooker?
Before contacting your nearest Service Centre/Installer, check the problem guide below; there may be nothing
wrong with your cooker. |
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Problem |
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Ignition does not work |
| If all burners fail to ignite: |
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| Hotplate Burner | Check that sparks appear at the burners; |
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Hob Top |
| A clicking noise should be heard. |
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| If not |
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| Check that the plug is plugged in to a |
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| 13amp Electric socket and the supply |
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| is switched on. |
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| If all burners still fail to ignite |
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| Check and replace if necessary the 13amp fuse |
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| Burner Ports | Ignitor |
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| If only one burner fails to ignite |
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| Check that the burner is dry and that spillage of food or |
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| cleaning fluid remains are not affecting the Ignitor or burner |
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| ports. |
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| Clean away any debris with a dry nylon brush such as an |
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| old dry toothbrush. |
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| If a wire wool pad has been used for cleaning around the |
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| burner ensure the Ignitor is free from any stray strands. |
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| Any water on the burner should be dried with a cloth or |
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| kitchen towel. |
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| On the hotplate make sure that all burner |
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| parts are correctly seated |
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Oven Temperature seems too |
| Check that the temperature has been set in accordance with |
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high or too low |
| the temperature charts. It may be necessary to increase or |
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| decrease the recommended temperature by 10 C to suit your |
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| taste |
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Oven does not cook evenly. |
| Check the temperature and shelf position are as recommended |
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| in the temperature charts |
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| Check that the Utensil being used in the oven allow sufficient |
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| air flow around them. |
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| Check that the cooker is level. |
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Hotplates are slow to boil or will |
| Check that your pans conform to the recommendations in |
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not simmer |
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Odour or smoke when using your new cooker |
| This is normal and should cease after a short period. |
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Condensation / Steam in the Oven After Use |
| Condensation and steam is a by product of cooking food |
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| with a water content. |
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| To help minimise always: |
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| A) Try to avoid leaving food in the oven to cool after being cooked |
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| B) Use a coved Utensil wherever possible |
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Condensation on the Wall at the Rear of the Cooker |
| Steam and/or condensation may appear from the vent at the rear of |
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| the appliance when using an oven, particularly when cooking foods |
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| with a high water content (Such as Oven Chips or Chicken). |
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| This is normal and any excess should be wiped off |
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