John Lewis JLFZW 1806 Repairs After Sales Service, Sound level in freezer is too high

Sound level in freezer is too high.	D	The refrigerating system will always produce some sounds.
		A pulsing sound; A ticking sound and The sound level.
		A pulsing sound is heard when coolant is pumped inside the
		cooling pipes.
		A ticking sound from the thermostat can be heard when the
		compressor switches on and off. The sound level varies depending
		on the operation of the freezer.
		If you feel the sound level is incorrect:
	D	Make sure the pipes at the back of the freezer not touch each
		other. Carefully bend them if they do.
	D If the cushion spacers (between the freezer wall and pipes) come
		loose, put them back in place again.
	D	Carefully follow the instructions in the chapter "Installing the
		cabinet".

If after above checks there is still a fault contact the John Lewis extended warranty administrators, see below for details. In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

Repairs - After Sales Service

In the unlikely event of your appliance requiring service, or if you wish to purchase spare parts, please contact our extended warranty administrators by telephoning:

0870 010 7887

They will give you details for your local Service Force Centre.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact your local Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The purchase date and found on your receipt.

5.The model and serial number of the appliance (found on the rating plate - on the inside of the appliance)

So that you always have these numbers at hand, we recommend you to make a note of them here:

Mod. :. . . . . . . . . . . . . . . . .

PNC :. . . . . . . . . . . . . . . . . .

S.N. :. . . . . . . . . . . . . . . . . .

Your freezer is covered by a 3 year parts and labour guarantee (see separate details given at point of sale). Please retain your purchase receipt safely for the service engineer to verify the purchase details.

Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre. An authorised service engineer always insist on genuine spare parts.

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