Repairs - After Sales Service
If your hob is not performing satisfactorily; consult the fault finding guide within this instruction book (Something not working on the previous page). In the event of a fault occurring which you cannot resolve yourself from advice given within this instruction manual.
Your first step is to contact our extended warranty administrators on 0870 0107887 who will give you details for your local Service Force Repair Agent.
When contacting Service Force, please quote the model (Mod.) and serial number (S.N.). These details have been provided separately within the pack containing this instruction manual.
So that you always have these numbers at hand, we recommend you to make a note of them here:
Mod. : . . . . . . . . . . . . . . . . . .
PNC : . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . .
Your hob is covered by a 3 year parts and labour guarantee (see separate details given at point of sale). Please retain your purchase receipt safely for the service engineer to verify the purchase details.
Spare parts
This product should be serviced by an authorised service engineer, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the hob yourself.
Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact our extended warranty administrators on 0870 0107887 who will give you details for your local Service Force repair agent.
Always insist on genuine spare parts.
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