Definitions of Service Request Severity

Preface

Obtaining Additional Publications and Information

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•The Cisco Online Subscription Center is the website where you can sign up for a variety of Cisco e-mail newsletters and other communications. Create a profile and then select the subscriptions that you would like to receive. To visit the Cisco Online Subscription Center, go to this URL:

http://www.cisco.com/offer/subscribe

•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

•Cisco Press publishes a wide range of general networking, training, and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Cisco Catalyst Blade Switch 3040 for FSC Hardware Installation Guide

	OL-10694-01	xiii

OL-10694-01 specifications

The 3D Connexion OL-10694-01, commonly known as the SpaceMouse, is a highly specialized input device designed for professional 3D design and modeling environments. This innovative tool addresses the precise needs of architects, engineers, and designers by providing a streamlined and ergonomic alternative to traditional mouse interfaces.

One of the standout features of the SpaceMouse is its six degrees of freedom (6DoF) navigation. This unique capability allows users to intuitively manipulate 3D objects and environments by simply pushing, pulling, tilting, or rotating the controller. As users apply pressure, the device translates their motions into fluid movements within the 3D space, enabling a more immersive and efficient workflow. This level of control vastly enhances productivity, allowing professionals to focus more on creativity rather than mechanical navigation.

The design of the OL-10694-01 is characterized by its compact and ergonomic build, which aids in reducing hand fatigue over extended periods of use. The device is equipped with a soft-coated cap that provides a comfortable grip, encouraging users to interact with their 3D applications for longer sessions without discomfort. The overall layout also includes programmable buttons that can be customized to suit specific software functions, allowing users to access the tools they need quickly and effectively.

In terms of technology, the SpaceMouse utilizes advanced sensing technology to ensure high precision and reliability in tracking motion. This sensor-driven approach guarantees that even the slightest adjustments in movement are accurately captured and translated in real time, significantly enhancing user experience.

Compatibility is another significant characteristic of the OL-10694-01. The SpaceMouse is designed to integrate seamlessly with a wide range of 3D applications, from CAD software like SolidWorks and AutoCAD to creative applications such as Blender and Maya. This cross-software functionality makes it an invaluable asset for professionals working across different fields.

In summary, the 3D Connexion OL-10694-01 SpaceMouse is a revolutionary tool that caters specifically to the demanding needs of professionals in the 3D design space. With its 6DoF navigation, ergonomic design, programmability, and broad compatibility, it significantly enhances productivity and user experience, marking it as an essential device for modern designers and engineers.