Smeg DWF66WH, DWF66SS User instructions Troubleshooting, Dishwasher fails to heat the water

User instructions

6. Troubleshooting

The dishwasher is equipped with a self-diagnostics system that is capable of detecting and signalling a number of possible faults.

In the event of a fault or malfunction, before calling the After-sales service centre, we suggest that you first consult the troubleshooting guide below.

If the problem persists even after implementing the recommended solutions, call the After-sales service centre after having carried out the following:

•making a note of the message displayed by the self-diagnostics system;

•unplug the power cord from the socket;

•shut off the water supply tap;

TABLE OF FAULTS DETECTED BY THE SELF-DIAGNOSTICS SYSTEM

FAULT DESCRIPTION

The dishwasher’s AQUASTOP anti-flooding system has been activated (only for models equipped with the device).

E1

E2

E3

E5

E6

To disable the AQUASTOP: switch off the dishwasher and then switch it back on again.

The triggering of the AQUASTOP device indicates the presence of a water leak; immediately after resetting the dishwasher it is therefore necessary to call the authorised After-sales service centre.

The system for limiting the water level in the dishwasher has been triggered.

To reset the appliance, reprogram the wash by opening and closing the door and then pressing the START/STOP (5) button again.

If the problem persists, call the authorised technical service centre.

The dishwasher fails to heat the water.

To reset the appliance, open and close the door.

To determine the cause of this problem call the authorised technical service centre.

The dishwasher fails to draw water.

Check that:

•the water supply tap is open;

•the filter in the water intake hose is not clogged;

•the water intake hose is not kinked or bent;

Turn the dishwasher off and then on again, then press the START/PAUSE (5) button again. If the problem is resolved the washing program will resume from where it was halted.

If the fault persists, call the authorised technical service centre.

The dishwasher fails to drain.

Check that:

•the flexible drain hose is not kinked or obstructed;

•the water drain pipe is not obstructed;

•the dishwasher filter is not clogged;

Turn the dishwasher off and then on again, and then press the START/STOP (5) button again. If the problem is resolved, the washing program will resume from where it was halted.

Otherwise, if the fault persists, call the authorised technical service centre.

In the event of error codes not included in this table, call the Technical Service Centre.

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