Smeg DW612ST instruction manual User instructions Troubleshooting, Fault Description

User instructions

6. Troubleshooting

The dishwasher is equipped with a self-diagnostics system that is capable of detecting and signalling a number of possible faults.

In the event of a fault or malfunction, before calling the After-sales service centre, we suggest that you first consult the troubleshooting guide below.

If the problem persists even after implementing the recommended solutions, call the After-sales service centre after having carried out the following:

•making a note of the message displayed by the self-diagnostics system;

•unplug the power cord from the socket;

•shut off the water supply tap.

	TABLE OF FAULTS DETECTED BY THE SELF-DIAGNOSTICS SYSTEM
FAULT	DESCRIPTION
E2	The system which limits the water level inside the dishwasher (Level Safety Device) has
	been tripped.
	Since the cause might be a temporary failure, try reprogramming the dishwasher.
	If the problem persists, call the authorised technical service centre.
E3	The dishwasher fails to heat the water.
	To reset the appliance, open and close the door.
	To determine the cause of this problem call the authorised technical service centre.
E4	The temperature monitoring system has failed.
	Switch the dishwasher off, switch it back on and restart the washing program. If the alarm recurs,
	call the After Sales Service.
	The dishwasher fails to draw water.
	Check that:
E5	• the water supply tap is open;
	• the filter in the water intake hose is not clogged;
	• the water intake hose is not kinked or bent.
	Switch the dishwasher off and back on. If the problem is resolved the washing program will resume
	from where it was halted.
	If the fault persists, call the authorised technical service centre.
	The dishwasher fails to drain.
	Check that:
E6	• the flexible drain hose is not kinked or obstructed;
	• the water drain pipe is not obstructed;
	• the dishwasher filter is not clogged.
	Switch the dishwasher off and back on. If the problem is resolved, the washing program will
	resume from where it was halted.
	Otherwise, if the fault persists, call the authorised technical service centre.
E7 / E9	The appliance is not able to "measure" the amount of water loaded (for models equipped
	with this device only).
	Since the cause might be a temporary failure, try reprogramming the dishwasher.
	If the problem persists, call the authorised technical service centre.
E8	Malfunction in the system which distributes water to the baskets (where installed).
	Since the cause might be a temporary failure, try reprogramming the dishwasher.
	If the problem persists, call the authorised technical service centre.

In the event of error codes not included in this table, call the Technical Service Centre.

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