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| Troubleshooting | |
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Error Messages | Checkpoints | Corrective Actions | Reference |
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Now restoring stored data | — | Performing hard disk maintenance. | — |
in HDD. |
| Wait until the process is completed. |
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(Please wait. Now |
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maintaining stored data.) |
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The waste toner box | — | Contact your Service Representative | — |
almost full. Call service. |
| or Authorized Service Center. |
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(The waste toner container |
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is almost full. Call service.) |
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The waste toner box is full. |
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Call service. |
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(The waste toner container |
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is full. Call service.) |
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Check the waste punch | Is the container for hole punch waste | Refer to the document finisher | — |
box. | paper in the optional document | Operation Guide and dispose of the |
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(Check Punch Hole box.) | finisher full? | punch waste paper in the box. |
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Out of staples. Add | Is the optional document finisher out | Refer to the document finisher | — |
staples. | of staples? | Operation Guide and replace the |
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(Stapler empty. Add |
| staple cartridge. |
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staples.) |
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Time for maintenance. | — | Periodic maintenance is required to | — |
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| keep your copier in good condition. |
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| Contact your Service Representative |
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| or Authorized Service Center |
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| promptly. |
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Paper misfeed. Remove | — | If a paper jam occurs, the location of | page |
paper. |
| the jam will be indicated on the touch |
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| panel and the copier will stop. Leave |
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| the copier on ( position) and follow |
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| the instruction to remove the jammed |
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| paper. |
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Open drawer #, check and Is there a paper jam in the cassette? | Remove any jammed paper from the | page | |
remove paper from inside |
| cassette. |
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of the machine. |
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(Open cassette #, check |
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and remove paper from |
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inside of machine.) |
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Remove paper from inner Is there any paper left in the optional | Remove all paper left in the document | — | |
tray of Finisher. | document finisher? | finisher. |
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Staple jam. Remove | Is a staple jammed in the optional | Refer to the document finisher | — |
staples. | document finisher? | Operation Guide and remove the |
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(Staple jam. Remove |
| jammed staple. |
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staple(s).)
Call service. | Is this message displayed even after |
| opening and closing the front cover? |
Make a note of this message (C | — |
followed by a number), turn off the |
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copier ({ position), unplug the power |
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cord, and contact your Service |
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Representative or Authorized Service |
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Center. |
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