Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

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Samsung SM-G350EZKATHR, SM-G350EZKAAFG manual Troubleshooting, Your device displays network or service error messages

SM-G350EZWABTC, SM-G350EZWATHR, SM-G350EZKABTC, SM-G350EZWAEGY, SM-G350EZKATUN specifications

The Samsung SM-G350E series, including models such as SM-G350EZKAAFR, SM-G350EZWALYS, SM-G350EZKALYS, SM-G350EZKAKSA, and SM-G350EZKAAFG, consists of smartphones that cater to budget-conscious consumers while providing essential features and reliable performance. These devices embody Samsung's philosophy of merging functionality with affordability.

One of the standout features of the SM-G350E series is its compact design, making it easy to hold and operate with one hand. The build quality reflects a robust construction, typically featuring a plastic back and frame that ensures durability against daily wear and tear. The devices are lightweight, enhancing portability for users who are always on the move.

The display is a notable aspect of these smartphones, sporting a 4.3-inch touchscreen that delivers a resolution of 480 x 800 pixels. While not cutting-edge by today’s standards, the display provides vibrant colors and decent viewing angles, making it suitable for browsing, casual gaming, and multimedia consumption.

Under the hood, the SM-G350E models are powered by a quad-core processor, ensuring smooth performance for everyday tasks. Coupled with 1 GB of RAM, these smartphones handle multitasking reasonably well, allowing users to switch between apps without significant lag. Storage options typically include 4 GB of internal memory with the possibility of expansion via a microSD card slot, catering to users who require extra space for apps, photos, and videos.

In terms of camera capabilities, the series features a basic rear camera with a resolution of 5 MP, enabling users to capture decent photos in good lighting conditions. The front-facing camera, while modest, serves well for selfies and video calls, further enhancing the device's versatility.

Operating on Android, the SM-G350E smartphones offer a user-friendly experience with Samsung's TouchWiz interface, providing access to various applications through the Google Play Store. Additionally, features such as Wi-Fi, Bluetooth, and GPS functionality are standard across the models, ensuring connectivity and navigational capabilities.

The battery life is quite impressive, typically housing a 1,500 mAh unit that can last a full day with moderate use. This reliability makes the SM-G350E series ideal for users who prioritize essentials without needing premium specifications.

In conclusion, the Samsung SM-G350E range delivers a compelling balance of affordability and practicality. With its durable build, satisfactory performance, and essential features, the series is designed for users seeking a functional smartphone experience without breaking the bank. Whether for first-time smartphone users or those needing a reliable secondary device, the SM-G350E smartphones stand out as solid choices in the budget segment.