Troubleshooting

The touch screen responds slowly or improperly

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings Backup and reset Factory data reset Reset device Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

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Samsung SM-G350EZWATUN, SM-G350EZKAAFG, SM-G350EZKAMID, SM-G350EZWACAC manual Touch screen responds slowly or improperly

SM-G350EZWABTC, SM-G350EZWATHR, SM-G350EZKABTC, SM-G350EZWAEGY, SM-G350EZKATUN specifications

The Samsung SM-G350E series, including models such as SM-G350EZKAAFR, SM-G350EZWALYS, SM-G350EZKALYS, SM-G350EZKAKSA, and SM-G350EZKAAFG, consists of smartphones that cater to budget-conscious consumers while providing essential features and reliable performance. These devices embody Samsung's philosophy of merging functionality with affordability.

One of the standout features of the SM-G350E series is its compact design, making it easy to hold and operate with one hand. The build quality reflects a robust construction, typically featuring a plastic back and frame that ensures durability against daily wear and tear. The devices are lightweight, enhancing portability for users who are always on the move.

The display is a notable aspect of these smartphones, sporting a 4.3-inch touchscreen that delivers a resolution of 480 x 800 pixels. While not cutting-edge by today’s standards, the display provides vibrant colors and decent viewing angles, making it suitable for browsing, casual gaming, and multimedia consumption.

Under the hood, the SM-G350E models are powered by a quad-core processor, ensuring smooth performance for everyday tasks. Coupled with 1 GB of RAM, these smartphones handle multitasking reasonably well, allowing users to switch between apps without significant lag. Storage options typically include 4 GB of internal memory with the possibility of expansion via a microSD card slot, catering to users who require extra space for apps, photos, and videos.

In terms of camera capabilities, the series features a basic rear camera with a resolution of 5 MP, enabling users to capture decent photos in good lighting conditions. The front-facing camera, while modest, serves well for selfies and video calls, further enhancing the device's versatility.

Operating on Android, the SM-G350E smartphones offer a user-friendly experience with Samsung's TouchWiz interface, providing access to various applications through the Google Play Store. Additionally, features such as Wi-Fi, Bluetooth, and GPS functionality are standard across the models, ensuring connectivity and navigational capabilities.

The battery life is quite impressive, typically housing a 1,500 mAh unit that can last a full day with moderate use. This reliability makes the SM-G350E series ideal for users who prioritize essentials without needing premium specifications.

In conclusion, the Samsung SM-G350E range delivers a compelling balance of affordability and practicality. With its durable build, satisfactory performance, and essential features, the series is designed for users seeking a functional smartphone experience without breaking the bank. Whether for first-time smartphone users or those needing a reliable secondary device, the SM-G350E smartphones stand out as solid choices in the budget segment.