Troubleshooting | Acer G530 Series instruction

5 Troubleshooting

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Acer G530 Series manual Troubleshooting

Contents

User’s Guide Acer Altos G530 SeriesPage Iii FCC noticeClass a equipment Class B equipment Use conditions Laser compliance statement Important safety instructions Page Contents Bios setup Appendix D Scsi RAID configuration 173 Troubleshooting 121Appendix B Acer Altos G530 Rack installation guide 151 Appendix C Sata RAID configuration 167 Index 179 System tour Page Listed below are the system’s key features Features summary RAID ATI Rage XL chipset with 8MB Sdram Ports No. Component External and internal structureFront bezel No. Icon Component Description Front panel No. Icon Component Description Below table lists the possible disk drive status Front panel LED indicatorsHot-plug HDD LED indicators Below table lists the LED states on the front panel Icon Component Description Rear panel Icon Component Description Green Yellow Status Rear panel LED indicatorsBelow table lists the LED states on the LAN port Internal components Mainboard layout System boards Code Description SATAA1- A2 Pin no Pin function Description Jumper settings HDD LED Following below lists the pin-out of the J38 header Scsi backplane board layout Backplane board layout SAF-TE ID JP2 Sata backplane board layout Sata CON3 System setup Page Selecting a site Setting up the systemPre-installation requirements Checking the package contents Connecting peripherals Turning on the system System setup Power-on problems Configuring the system OS Server setup Turning off the system System upgrade Page Pre-installation instructions Installation precautionsESD precautions Post-installation instructions Removing the left-side panel Opening the server To open the bezel door Opening the bezel doorRemoving the front bezel Removing the HDD cage bay cover Installing the four-bay HDD cage Configuring the four-bay HDD cage To install the hot-plug Scsi HDD cage Scsi data cable Page To install the easy-swap Scsi HDD cage Page To install the hot-plug Sata HDD cage Page Following order SATA0, SATA1, SATA2, then SATA3 To install the easy-swap Sata HDD cage System upgrade Page Removing the four-bay HDD cage Carefully pull out the hard disk carrier cover Installing an additional hard disk into the HDD cage carrier System upgrade Replacing the CD-ROM drive System upgrade To install a 5.25-inch tape drive Installing 5.25-inch drives System upgrade Upgrading the processor Installing the CPU Press the retainer lever down to lock the CPU in place Installing the HSF assembly Removing the HSF assembly System upgrade Removing the CPU Upgrading the system memory Memory module installation guidelines Dimm 1B Dimm 1A Dimm 2B Dimm 2A System upgrade Removing a Dimm Installing a Dimm To reconfigure the system memory To install an expansion card Installing an expansion cardPage Installing a redundant power supply module Upgrading the power supply Remove the cover of the empty power supply module bay System upgrade Installing a non-redundant power supply module System upgrade Bios setup Page Bios setup Entering Bios setup Page Parameter Description Main Parameter Description Advanced Parameter Description Option Processor Configuration Enabled Disabled MPS Both IDE Configuration 4th M 3rd M/A Device Host A1-3rd M/A2-4th M Mixed P-ATA / S-ATA Primary/Secondary/Third/Fourth IDE Master/Slave Auto DMA Mode 44 MB 3 1/2 Floppy Configuration 2F8/IRQ3 Super I/O Configuration3F8/IRQ4 USB Configuration 20 Sec USB Mass Storage Device ConfigurationHiSpeed PCI Configuration IM/IME RAID1/ 1e 100 Installed Memory Configuration 102 Boot Boot Settings Configuration Off 105 Boot Device Priority Hard Disk Drives Removable Drives CD/DVD Drives Security Not Installed Full Access Setting the Administrator/User password Removing the User password Server Other System Management114 Stays Off 19.2 K Serial Console Features PC-ANSI VT100+ Event Log Configuration 118 Exit 120 Troubleshooting Page To do this Press Resetting the system Problems following initial system installation First steps checklist Verifying proper operation of key system lights Hardware diagnostic testing Do the following Specific problems and corrective actionsConfirming loading of the OS HDD activity indicator does not light 129 CD drive activity indicator does not light Change the PCI interrrupt settings Network status indicator does not light 131 No characters appear on the screen Boot Bios messages Bios error messagesError message Description Memory Bios messages 133 Error message Description System configuration Bios message Error message Description Virus related Bios message 135 Cmos Bios messageUSB Bios error messages Miscellaneous Bios messages Error code Description Post error messages 138 139 140 Number Beeps Description Post beep codes Number Troubleshooting action Beeps Troubleshooting Bios beep codes Management utility Page Page ASM Console System requirementsASM Agent Installing ASM Console System setupInstalling ASM Agent 148 Appendix a System management utility Sata RAID configuration utility RAID configurationScsi RAID configuration utility 150 Appendix a System management utility Rack installation guide Page Equipment rack precautions Setting up the system rack Appendix B Acer Altos G530 rack installation guide System rack installation Vertical mounting hole pattern Screw type Usage Part number Screw types used To install the system into a four-post rack Installing the system into the rack 159 160 161 162 163 164 165 166 RAID configuration Page Enabling the onboard Sata RAID function Configuring the Sata RAIDUsing the Sata RAID configuration utility Loading the Sata RAID default setting Initializing a RAID volume Creating a RAID 1 volumePage 172 Appendix C Sata RAID configuration Appendix D Scsi Page Loading the HBA default settings Configuring the SCSI/SCSI RAID HBAUsing the Scsi HBA setup utility Using the Scsi RAID HBA setup utility Press any key to reboot the server Using the MegaRAID configuration utilityRAID volume initialization Loading the RAID card default setting 177 Creating a RAID 1 volumeAssigning a hot spare disk 178 Appendix D Scsi RAID configuration 179 Index RAID 180