Troubleshooting
Error Messages | Checkpoints | Corrective Actions | Reference |
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Paper drawer is out of | — | The cassette in use has a problem | — |
order. Select another |
| and is temporarily unavailable. |
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paper drawer. |
| Contact your Service Representative |
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(Paper cassette is out of |
| or Authorized Service Center |
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| promptly. To continue copying, use |
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order. Select other paper |
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| the other cassette. |
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cassette.) |
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Side Paper Deck is out of | — | The optional side feeder has a | — |
order. select another paper |
| problem and is temporarily |
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drawer. |
| unavailable. Contact your Service |
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(Side feeder is out of order. |
| Representative or Authorized Service |
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| Center promptly. To continue copying, |
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Select another paper |
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| use the other cassette. |
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cassette.) |
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Multipurpose tray cannot | — | The MP tray has a problem and is | — |
be used. Select another |
| temporarily unavailable. Contact your |
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paper drawer. |
| Service Representative or Authorized |
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(Multipurpose tray cannot |
| Service Center promptly. To continue |
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| copying, use the other cassette. |
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be used. Select a paper |
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cassette.) |
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System error. Main switch | — | A system error has occurred. Turn the | — |
off / on. |
| main power switch off and on again. |
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HDD error. Cannot activate | — | A hard disk error has occurred. | — |
Job Accounting mode. |
| Contact your Service Representative |
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| or Authorized Service Center. |
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