Troubleshooting

Symptom

Checkpoints

Corrective Actions

Reference

 

 

 

Page

Copies are not clear.

Did you choose appropriate Image

Select an appropriate Image Quality

page 3-4

 

Quality mode for the original?

mode.

 

 

 

 

 

Copies are dirty.

Is the platen or document processor

Clean the platen or the document

page 5-2

 

dirty?

processor.

 

 

 

 

 

Images are skewed.

Are the originals placed correctly?

When placing originals on the platen,

page 2-18

 

 

place them face-down and flush

 

 

 

against the original size indicator

 

 

 

plates.

 

 

 

 

 

 

 

When placing originals in the

page 2-16

 

 

document processor, align the original

 

 

 

width guides securely before placing

 

 

 

the originals.

 

Is the paper loaded correctly?

Check the position of the paper width page 2-2guides.

The paper often jams.

Is the paper loaded correctly?

Load the paper correctly.

page 2-2

 

 

 

 

 

Is the paper of the supported type? Is

Remove the paper, turn it over, and

page 2-2

 

it in good condition?

reload it.

 

 

 

 

 

 

Is the paper curled, folded, or

Replace the paper with new paper.

page 2-2

 

wrinkled?

 

 

 

 

 

 

 

Are there any loose scraps or jammed

Remove any jammed paper.

page 6-9

 

paper in the copier?

 

 

Copies from the

Are the slit glasses dirty?

document processor

 

have black lines.

 

Clean the slit glasses.

page 5-2

 

 

Follow the procedure for correcting

Advanced

black lines. This may remove the

Operation

black lines.

Guide,

 

Chapter 3

Copies from the

Are the document processor roller

document processor

dirty?

have white lines.

 

Clean the roller of the document

page 5-2

processor.

 

6-3

Page 91
Image 91
Kyocera 6030 manual Copies are dirty, Images are skewed, Paper often jams, Copies from, Document processor Have black lines