Kyocera 6030 manual Solving Malfunctions

Troubleshooting

Solving Malfunctions

The table below provides general guidelines for problem solving.

If a problem occurs with your copier, check the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative.

Symptom	Checkpoints	Corrective Actions	Reference
			Page

The operation panel	Is the copier plugged in?
does not respond when
the copier is turned on
( position).

Plug the power cord into an AC outlet. —

Pressing the Start key	Is there a message on the touch	Determine the appropriate response	page 6-4
does not produce	panel?	to the message and respond
copies.		accordingly.
Blank sheets are ejected.	Are the originals loaded correctly?	When placing originals on the platen,	page 2-18
		place them face-down and align them
		with the original size indicator plates.
		When placing originals in the	page 2-16
		document processor, place them
		face-up.
Copies are too light.	Is the copier in Auto Exposure mode?	Set the correct exposure level for auto	Advanced
		exposure.	Operation
			Guide,
			Chapter 3

Is the copier in Manual Exposure mode?

Use the exposure adjustment key to page 3-5set the correct exposure level.

	When changing the default exposure	Advanced
	level, adjust the exposure manually	Operation
	and choose the desired level.	Guide,
		Chapter 3
Is the toner distributed evenly within	Shake the toner container from side to	page 5-4
the toner container?	side 10 times.
Is the copier in EcoPrint mode?	Deactivate EcoPrint mode by	Advanced
	pressing [Off] for this setting.	Operation
		Guide,
		Chapter 1
Is there a message indicating the	Replace the toner container.	page 5-4
addition of toner?

Is the copy paper damp?

Replace the copy paper with new	page 2-2
paper.

Copies are too dark.	Is the copier in Auto Exposure mode? Set the correct exposure level for auto	Advanced
	exposure.	Operation
		Guide,
		Chapter 3

Is the copier in Manual Exposure mode?

Use [Exposure Adjustment] to set the	page 3-5
correct exposure level.
When changing the default exposure	Advanced
level, adjust the exposure manually	Operation
and choose the desired level.	Guide,
	Chapter 3

Copies have a moire	Is the original a printed photograph? Select [Photo] as the Image Quality	page 3-4
pattern (dots grouped	mode.
together in patterns and
not aligned uniformly).

6-2