Troubleshooting | Kyocera 6030 guide

6 Troubleshooting

This chapter explains how to solve problems with the copier.

•Solving Malfunctions...6-2

•Responding to Error Messages...6-4

•Clearing Paper Jams...6-9

6-1

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Kyocera 6030 manual Troubleshooting

Contents

Page Page 2 × A3 141 % 2 × 8 1/2 64 % Manual Zoom Preset Zoom XY Zoom Selecting Image Quality Adjusting Exposure Auto ZoomDuplex Mode Split Mode Sort Mode Combine Mode Offset ModeMargin Mode Centering Originals Border Erase Numbering Cover Mode Repeat Copy Batch Scanning Proof ModeInverted Copying Mirror Image Auto Selection Mode Synergy Print Box Output Management Programming Multi-Part JobsForm Box Shared Data Box Language Setting Refer to Job Accounting Mode Refer toSide Feeder Document Finisher Key Counter Printer Kit Scanner Kit Security KitPage Legal and Safety Information Legal Information Off Mode Low Power ModeAbout the International Energy Star Program Automatic 2-Sided Copy Function Symbols Safety Conventions in This GuidePage Label Label 1Label 4 Label 8 Installation Precautions Precautions for Use Other precautions Xvi Laser Safety Europe 89/336/EEC, 73/23/EEC and 93/68/EEC Safety Instructions Regarding the Disconnection of Power Safety of Laser Beam USA Mercury Warning NEW 6030/8030 Copier Limited Warranty Xxii Troubleshooting MaintenancePart Names Preparing to Copy Convention Description Example Bold Guides Included Contents Appendix-1 Part Names Copier Part Names 23 24 25 22 Document Processor Internal Parts Operation Panel Energy Saver Key/IndicatorReset Key Stop/Clear Key User choice Screen Press User choice to display this screen Touch PanelBasic Screen Part Names Preparing to Copy Loading Paper in Cassettes 1 Loading PaperBefore Loading Paper Loading Paper in Cassettes 3 Preparing to Copy Paper Type Capacity Loading Paper in the MP Tray Loading Paper in the Optional Side Feeder Preparing to Copy Press the System Menu/Counter key Specifying Paper Type and Size to the Cassettes and MP TraySpecifying the Paper Size Paper size 3rd drawer 11x17 Specifying the Paper Type Select the paper type and press Close Auto Detect Setting Method Unit Paper SizesSpecifying the Paper Size to the MP Tray Other Standard Sizes Input Size Setting Range Specifying the Paper Type to the MP Tray Select the paper type How to Load Originals Precautions on Types of Originals for Document ProcessorItems Specifications Loading Originals Adjust the original width guides to fit the originals Loading Originals on the Platen Preparing to Copy Languages Selecting the Language Basic Operation Basic Copying Procedures Basic Operation Selecting Image Quality Image Quality Mode Description Adjusting Exposure Auto Zoom Reducing/Enlarging Manual Zoom Zoom Level Preset Zoom To copy XY Zoom Basic Operation One-sided to Two-sided Duplex ModeTwo-sided to Two-sided OriginalsCopies OriginalsCopies Supported Original Sizes Book to Two-sidedSupported Paper Sizes Sided mode Two-sided to One-sided Split ModeBook to One-sided Original Size Paper Size Specify the binding edge of the originals Sort Mode Interrupt Mode OK will be displayed Interrupt Mode Now copying Job Reservation Auto Low-Power Mode Low-Power Mode Auto Sleep mode Sleep Mode Optional Equipment Overview of Optional Equipment Key Counter Side FeederDocument Finisher Printer Kit How to Insert the Key CounterScanner Kit Security Kit Maintenance Cleaning the Slit Glass Cleaning the CopierCleaning the Document Processor and Platen Remove the cloth from the cleaning cloth Replacing Toner Container Let go of the toner container release lever and pull Maintenance Maintenance Maintenance Troubleshooting Solving Malfunctions Images are skewed Copies are dirtyPaper often jams Copies from Error Messages Checkpoints Corrective Actions Reference Responding to Error Messages Error Messages Checkpoints Corrective Actions Reference Troubleshooting Error Messages Checkpoints Corrective Actions Troubleshooting Troubleshooting Clearing Paper Jams Jam Location Indicators Cassette Precautions of the Paper Jam Remove the jammed paper Troubleshooting Cassettes 3 Inside the Right Cover MP Tray Optional Side Feeder Troubleshooting Paper Conveyor Pull the lever A2 and slowly pull out the paper conveyor Troubleshooting Duplex Unit Document Processor Troubleshooting Optional Document Finisher Troubleshooting Appendix Copier Specifications Copying Performance Environmental Specifications Index Page Copier Appendix-2 Index Index-4 Page Page 2005 Is a trademark of Kyocera Corporation