Audio Authority EDP-11 user manual Troubleshooting

Again, always test the HDMI source on the intended display with a known good HDMI cable before using the EDP-11. This precaution insures that the source can be (and is) set to a resolution that is compatible with the display, and that both are functioning correctly together.

3.At the remote location, connect the appropriate Cat 5 cables to the Cat 5 Input 1 and 2 connectors of the 1384RD Receiver. Be careful not to interchange the 1 and 2 cables.

4.Connect the HDMI OUTPUT of the 1384RD to the HDMI input of the video display or other device, using the appropriate cable.

5.Connect the supplied AC adapter first to the 1384TD and then to the AC outlet.

6.Turn on the source device and video display. The source video signal should appear on the display. If not, consult the Troubleshooting Guide in this manual.

4.0 TROUBLESHOOTING

•Check all of the HDMI connections to see if any of the connectors have become loose.

•Make certain the 1384TD is connected to a live AC outlet and check the power indicators on both units.

•Use a network cable tester to make certain your Cat 5e/6 cable is terminated correctly and the RJ-45 connectors are securely attached to the cable at both ends. Check for cable defects or damage.

•Temporarily connect the display device directly to the source with the 1384TD HDMI connection cable, then test with the 1384RD connection cable. If an image is present under those circumstances the display, the source, and the HDMI cables can be eliminated as the cause of the problem. Make sure A/V receiver is compatible

•If the above circumstances do not produce a picture, try a short, known good HDMI cable, and make sure the source is set up to output a resolution that the display can accept.

If you encounter difficulty, contact the Audio Authority Technical Support department via email: support@audioauthority.com, or call 800-322-8346 or 859- 233-4599.

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