Troubleshooting Guide

Troubleshooting

If your wine storage unit is not operating properly, use the following troubleshooting guide before contacting Sub-Zero factory certified service. This guide will save you time and trouble and may help you avoid the expense of a service call.

The wine storage unit is not operating.

•Check that control knob is ON, refer to page 5.

•Check the household fuse or circuit breaker to see if it has been blown or tripped. A power outage may also have caused a disruption in service.

Interior temperature has changed.

•Check temperature control setting to see if it has been changed.

Unit not cooling properly.

•Condenser area needs cleaning, refer to page 8.

•Fan motor not operating properly. Contact Sub-Zero factory certified service.

•Compressor not operating. Contact Sub-Zero factory certified service.

Excessive operating time.

•Condenser area needs cleaning, refer to page 8.

•Unit filled with warm wine. Unit must operate for up to 24 hours to cool warm wine.

•Check door gasket for proper seal.

•Thick frost on evaporator. Shut unit off until frost melts.

•Unit in warm room conditions. Sunlight or high room temperatures will increase operating time.

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Thick frost on evaporator.

•Check door gasket for proper seal.

•Door not closing. Check door for obstructions.

•Thermostat not keeping unit off long enough. Contact Sub-Zero factory certified service.

•Excessive operating time. Check for cause.

Interior lighting does not work properly.

•Light bulb burned out. Replace light bulb, refer to page 7.

•Check that door closes properly to depress light switch.

•Cannot switch light on with door closed. Check rocker switch.

Excessive noise.

•Some fan noise during operation is normal.

Water leaking inside or under unit.

•Drain trough hose plugged or out of position. Contact Sub-Zero factory certified service.

•Drain pan over filling. Check door or door gasket.