Whirlpool SF314PEA If You Need Assistance Or Service, Before calling for assistance, Problem

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If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The oven will not operate

Burner fails to light

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper voltage.

Range is not properly con- nected to gas supply.

A household fuse has blown or a circuit breaker has tripped.

Controls are not set correctly.

The flow of combustion and/ or ventilation air to the range is blocked.

The Oven Temperature Control is not turned to a temperature setting.

The power cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

Burner ports are clogged.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Contact an authorized Whirlpool@ service technician to reconnect range to gas supply. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage to airflow to and around range.

Push in and turn the Oven Tempera- ture Control to a temperature setting.

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8).

Clean with a straight pin (see pages 18 and 22).

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Contents Safety Instructions YourYour safety is important to us Thank you for buying a Whirlpool@ applianceInjury to Persons could Result InstructionsImportant Safety Instructions Read and Save These InstructionsWhen using the cooktop Read and Save These Instructions Parts And Features Control panelUsing the surface burners Burner heat settingsYour Range ThisCase of a prolonged power failure Setting Recommended USECookware tips Positioning racks PansHome canning information FoodSetting the clock For best air circulationExtra oven rack position roasting rack Using the Minute Timer Baking/roasting Adjusting the oven temperature BroilingControl Energy saving tips Oven vent Anti-tip bracketsTo verify the anti-tip brackets are engaged Caring For Your Range Surface burner grates and reflector pansLift-up cooktop Surface burners Removing the oven door To removeTo replace Removing the oven bottom Cleaning chart HOW to CleanPart What to USE What to USE Oven light To replace the oven lightPart To USEIf You Need Assistance Or Service ProblemSolution Before calling for assistanceOff If you need service If you are not satisfied with how the problem was solvedIf you need assistance If you need FSP@ replace- ment partsGas Range Warranty Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty Whirlpool will not PAY for
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