Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Is the power supply cord unplugged? Plug into a grounded outlet.

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Oven will not operate

■On some models, is the electronic clock/timer set correctly?

See “Electronic Clock/Timer” section.

■On some models, has the oven selector been set to a BAKE or BROIL function?

See “Baking and Roasting” or “Broiling” sections.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

■On ceramic glass models, is the “Cooktop Lockout” set? See “Cooktop Lockout” section.

■On coil element models, is the element inserted properly? See “Coil Elements and Burner Bowls” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Oven indicator lights flash

■Do the OVEN HEATING indicator lights flash? See “Assistance or Service” section.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot Surface indicator light stays on

■Does the Hot Surface indicator light stay on after control knob(s) have been turned off?

See “Cooktop Controls” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■On coil element models, is the element inserted properly? See “Coil Elements and Burner Bowls” section.

Oven cooking results not what expected

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

■Was the oven preheated?

See “Baking and Roasting” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Make sure batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.