Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse been blown or has the circuit breaker been tripped?

Replace the fuse or reset the circuit.

Surface burners will not operate

■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

■Is the control knob set correctly? Push in knob before turning to a setting.

■Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

On open burner models, see “Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

■Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

On open burner models, see “Surface Burners” section.

■On models with caps, are the burner caps positioned properly?

See “Sealed Surface Burners” section.

■Is the burner damaged?

On models with caps, look for a warped cap. If cap will not spin freely on a flat surface, painted side down, the cap is warped. Switch cap with a different surface burner to check for further warping. Contact a service technician or see “Assistance or Service” section.

■Is propane gas being used?

The appliance may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Surface burner makes popping noises

■Is the burner wet? Let it dry.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■On coil element models, is the element inserted properly? See “Coil Elements and Burner Bowls” section.

Oven will not operate

■Is this the first time the oven has been used?

Turn any one of the surface burner knobs on to release air from the gas lines.

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■On some models, is the Control Lock set? See “Control Lock” section.

Oven burner flames are yellow or noisy

■Is propane gas being used?

The appliance may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Cooling fan runs during baking, broiling or cleaning

■It is normal for the fan to automatically run while the oven is in use to cool the electronic control.

Oven cooking results not what expected

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■Is the proper temperature set?

Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

■Was the oven preheated?

See “Baking and Roasting” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check to make sure batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking?

Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust.

TGS325 specifications

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