EdgeStar Upright Freezer manual Description of Warranty Service, Obtaining Warranty Service

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DESCRIPTION OF WARRANTY SERVICE:

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, free of charge on a mail-in basis to EdgeStar’s authorized repair facility during the first 90 days from the date of original purchase.

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, on a mail-in basis to EdgeStar’s authorized repair facility during the time period beginning on the 91st day from the date of original purchase and ending one year from the date of original purchase. During this time period, parts will be supplied free of charge, but labor charges will apply.

All replacement parts and units will be new, remanufacturered, or refurbished.

All products and components replaced by EdgeStar under warranty service become the property of EdgeStar.

OBTAINING WARRANTY SERVICE:

Contact EdgeStar for troubleshooting assistance and warranty service authorization at 1-866-319-5473. Please have your order receipt available to confirm the date of purchase.

Once an EdgeStar authorized representative has confirmed that your product is eligible for warranty service, the product must be returned to an EdgeStar authorized repair facility.

The purchaser is solely responsible for prepaying all shipping related costs to and from the repair facility.

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