Before You Call for Service
Problem | May Be Caused By | What to Do | |
Water left in bottom of | Dishwashing cycle not | Allow dishwasher to complete cycle. | |
dishwasher near filters, | complete |
| |
dishwasher will not drain | Obstruction in the drain hose | Check for kinked drain hose. Disconnect end of | |
| or air gap is plugged | drain hose. Check for debris in hose or any other | |
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| part of drain/plumbing system. NOTE: Cone- | |
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| shaped part of hose must be at least 1/2” (1.3 cm). | |
| Filter system clogged | Clean entire filter system. See page 14. | |
| Debris in the drain pump | Clean the drain pump/filter system. See page 14. | |
Door will not close | Racks not slid in all the way | Check to make sure there is nothing blocking the | |
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| rack(s) from rolling all the way into the dishwasher. | |
1 minute appears on the | The program is taking longer | None. Next time the program is run, the corrected | |
display | than estimated. | time will be displayed. | |
Unusual noise | Improper loading | Utensils may not be secure or something small | |
|
| may have dropped from the rack. Water may cause | |
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| utensils to rattle. Make sure dishware is secure. | |
| Spray arms not rotating | Make sure that both spray arms rotate freely. Make | |
| properly | sure that items do not obstruct movement of spray | |
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| arms. If necessary, clear any obstructions. | |
|
| Make sure holes in spray arms are not blocked. If | |
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| necessary, clean spray arms. See page 15. | |
| Drain pump makes droning | Overflow protection has engaged and is pumping | |
| sound that can be heard | water out of the dishwasher. Turn off water valve, | |
| from outside dishwasher and | disconnect power and call for service. | |
| does not stop when main |
| |
| power switch is turned off |
| |
Bad odor in washing | Door seal and surrounding | See instructions for cleaning door on page 13. | |
compartment | area (corners) dirty |
| |
| Low temperature cycles | Run a cycle with a higher temperature about once | |
| have been selected for a | a month. | |
| prolonged period |
| |
Detergent left in detergent | Dispenser lid blocked | Detergent lid may not be opening. Check for items | |
compartment (detergent |
| blocking it. | |
compartment will not | Old detergent | Do not use detergent that is hard or caked inside | |
open) | |||
| box. Use only fresh detergent. Add detergent to | ||
|
| dishwasher just before starting it. | |
| Spray arms do not rotate | Make sure that both spray arms rotate freely. Make | |
| properly | sure that items do not obstruct movement of spray | |
|
| arms. If necessary, clear any obstructions. | |
|
| Make sure holes in spray arms are not blocked. If | |
|
| necessary, clear holes with a pointed object and | |
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| rinse under water. | |
Dishes not dry | Drying option needed | Select the Drying option for higher temperature | |
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| rinse and better drying. | |
| No rinse agent or rinse | Fill rinse agent dispenser. Rinse agent helps dishes | |
| agent dispenser not set | to dry faster. Check rinse agent dispenser setting. | |
| properly |
| |
| Plastic items | Certain plastic materials are difficult to dry. Plastics | |
|
| may need to be towel dried. Also try opening door | |
|
| after cycle is complete. | |
|
| continued.... |
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