Dacor SGM365, version, SGM466 Before You Call For Service, Troubleshooting, Product Maintenance

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Before You Call For Service

Troubleshooting

Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for service, please review the potential problems, possible causes and remedies shown in the table below.

Problem

Possible Cause

1.

Nothing works

Cooktop is not connected to electrical power.

2.

Ignitors do not spark.

Power supply is not energized.

Remedy

Have cooktop connected to a properly sized electrical power supply by a qualified electrician.

Have an electrician check power supply, including the house circuit breaker, wiring and fuses.

3.Sparking, but no flame ignition,

4.Burners ignite, but flame is extremely large, distorted or yellow.

5.Burner flame goes out at low setting.

6.Ignitors spark continuously after flame ignition.

Circuit breaker is tripped.

House fuse is blown.

Power outage in local area.

Gas shut-off valve is on “off” position.

Gas supply is interrupted.

Burner ring ports are clogged.

Burner ports or burner caps are not positioned properly.

Cookop is being operated on the wrong type of gas.

Regulator is not installed, is faulty, or is set for the wrong type of gas.

Low gas supply pressure.

Air intake holes around knobs are obstructed.

Power supply is not grounded.

Reset circuit breaker.

Replace house fuse.

Contact power company.

Turn shut-off valve to “on” position.

Contact gas company.

Clean burner ring ports with straightened paper clip, needle or wire.

Remove and carefully re-install burner rings and caps.

Ensure that the type of cooktop matches the gas supply (natural gas of L.P. gas).

Check installation, replace regulator, or set regulator for proper gas type.

Contact gas company.

Remove obstruction.

Have power supply properly grounded

Power supply polarity is reversed.

Have polarity corrected.

Ignitors are wet or dirty.

Dry or clean ignitors.

 

 

Troubleshooting Guide

 

Product Maintenance

No maintenance, other than the CARE AND CLEANING INSTRUCTIONS identified in this Use & Care Manual, should be attempted by the owner/operator. All other maintenance and service must be performed by a qualified appliance technician.

If You Need Service

First, review the recommended checks listed in the preceding Troubleshooting Guide. Then, be certain that the appliance has been installed properly and is being operated correctly. Familiarize yourself with the warranty terms and conditions listed in the PRODUCT WARRANTY section.

If the above checks have been completed and the problem has not yet been remedied, call your local authorized DACOR service representative. Your dealer can normally provide the name and

telephone number of the nearest service company.

DACOR works diligently to ensure your satisfaction when service is necessary. However, if you are not completely satisfied with the service provided, contact the company that performed the service and express why you are not pleased. Normally, they will be willing and able to resolve the problem.

If the service agency is not able to respond effectively, call or write the DACOR Customer Service Department. The phone number and address of this department are listed on the inside front cover of this manual. Please include your telephone number if you choose to write. We will then do our utmost to assure your happiness and satisfaction.

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Contents Use & Care SGM Cooktops Safety Instructions Important Safety Instructions For service and warranty information, seeWhat Not to Do Brass Burner Rings Cooktop FeaturesSealed Burners Smart-FlameCooktop Operation Accessories Order Separately Setting the Burner FlameUsing the Simmer Plate Energy Saving TipsStainless Steel Surfaces Care and CleaningCleaning Tips Porcelain SurfacesBurner Rings Burner BasesBurner Ignitors Product Maintenance Before You Call For ServiceTroubleshooting If You Need ServiceWhat Is Covered Product WarrantyWhat Is Not Covered Page Page Page Business Reply Mail Warranty Information

SGM304, SGM364, SGM464, SGM365, SGM464GG specifications

Dacor, a renowned name in luxury kitchen appliances, has made significant strides in innovation and technology with its lineup of built-in ranges, including the SGM466, SGM464GG, SGM365, and SGM464. Each model showcases Dacor's commitment to aesthetics, functionality, and cutting-edge features, making them a perfect addition for any modern culinary enthusiast.

The SGM466 is a 48-inch built-in range that stands out with its powerful dual-fuel cooking system. It combines the precision of gas cooktops with the reliability of an electric oven. This range features six burners, including two high-output burners, allowing for quick cooking times and a variety of dish preparations. Additionally, the SGM466 boasts Dacor's signature Precision Convection technology in its oven, ensuring even heat distribution for perfect baking and roasting results.

Moving on to the SGM464GG, this model emphasizes versatility with its four sealed burners, which cater to everything from gentle simmering to high-heat searing. The grill feature elevates outdoor cooking indoors, providing that distinct grilled flavor without the need for charcoal or wood. With Dacor's oven insulation, energy efficiency is maximized, minimizing heat loss and improving cooking performance.

The SGM365 is a 36-inch built-in range that merges sleek design with high performance. It is equipped with dual-flame burners for precise temperature control, enabling chefs to create gourmet dishes with ease. The oven cavity features an elegant interior with a self-cleaning function, saving users time and effort. This model is perfect for those looking for quality without compromising on space.

Lastly, the SGM464 continues the tradition of excellence that Dacor is known for. With a 48-inch wide body, it combines style with substance. This model features advanced touch controls, which allow users to easily adjust the flame and monitor cooking progress seamlessly. The safety features implemented in this range ensure peace of mind while cooking, with automatic shut-off capabilities.

In summary, the Dacor SGM466, SGM464GG, SGM365, and SGM464 built-in ranges exemplify luxury, efficiency, and modern cooking technology. With an emphasis on user-friendliness and innovative features like Precision Convection and dual-flame burners, these models cater to both professional chefs and home cooks alike. Each range not only enhances the culinary experience but also adds a touch of sophistication to any kitchen setting. Therefore, investing in a Dacor range ensures a cooking experience that is both pleasurable and efficient.